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What is REPLYfairy?

REPLYfairy is a cutting-edge platform that utilizes artificial intelligence to assist companies in handling their Google reviews, helping them preserve a favorable online reputation without spending too much time on responses. By integrating with a Google Business Profile, REPLYfairy monitors incoming reviews and creates personalized replies that reflect the brand's voice. Companies have the ultimate control over what is published, with options to approve, edit, or reject any proposed replies. They can choose to automatically post straightforward positive feedback, while reviews involving complaints or sensitive issues are flagged for human review to maintain quality standards. Furthermore, REPLYfairy provides detailed monthly reports that evaluate response coverage, response times, and rating trends, offering essential insights for businesses aiming to enhance customer interaction. This blend of automated solutions and human intervention empowers businesses to adeptly manage their online reputation. Ultimately, REPLYfairy not only streamlines the response process but also fosters stronger connections between companies and their customers.

What is OpenGMB?

OpenGMB provides an all-encompassing platform designed for small enterprises and marketing firms to adeptly handle their Google Business Profiles. By leveraging Google's official Business Profile API, it amalgamates reviews and responses, scheduled postings, profile updates, health evaluations, performance metrics, and client approvals into a unified system. Teams can allocate review responsibilities, add internal notes, execute bulk modifications across several locations, and create personalized reports or establish a client portal. The solution features adjustable rules that regulate responses, postings, and profile changes before they go live; notably, both posts and profile alterations require approval, while responses to high-rated reviews can receive automatic clearance if the option is activated. Additionally, OpenGMB integrates an MCP server and REST API, enabling compatibility with a variety of clients and agents through the use of permissioned tokens. The community edition, which is accessible under the MIT license, supports self-hosting via Docker, while the hosted version enhances functionality for teams, including role management, client access, and personalized domain integration. Furthermore, a tracking feature for Maps rankings is included, boosting its effectiveness for businesses striving to enhance their digital footprint. Ultimately, OpenGMB stands out as a robust solution for anyone aiming to maximize the potential of their Google Business Profiles effortlessly.

Media

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Media

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Integrations Supported

Google Business Profile

Integrations Supported

Google Business Profile
Anthropic
ChatGPT
Claude Code
Claude Desktop
Cursor
Model Context Protocol (MCP)
OpenSEO
Zapier

API Availability

API Availability

Has API

Pricing Information

£39

Pricing Information

$10/account/month
The hosted plan is $10 per account per month and includes a $10 monthly usage credit. AI-draft and rank-scan usage is metered at provider cost plus 28%; Google Business Profile operations are included subject to fair use. New hosted accounts receive a 14-day trial with $0.50 credit and no card required; the account becomes read-only after the trial. The MIT-licensed community edition has no OpenGMB fee, but self-hosting and third-party provider costs are separate.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

iQspeaks Limited

Date Founded

2024

Company Location

United Kingdom

Company Website

replyfairy.com

Company Facts

Organization Name

Synectus

Date Founded

2016

Company Location

India

Company Website

opengmb.synectus.com

Categories and Features

AI Review Management

Not specified

Reputation Management

Not specified

Categories and Features

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