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What is RIMS Computer Aided Dispatch?

RIMS CAD enhances complex operations through its efficient methodology, providing straightforward and often automated access to vital records information. Both frontline staff and management are able to promptly retrieve detailed data related to patrol activities and dispatch operations. With RIMS Computer Aided Dispatch (CAD) and its extensive range of interconnected products, communication experts can perform multiple integrated tasks within a single advanced platform. For over 36 years, RIMS CAD has consistently met the demanding needs of PSAPs, law enforcement, Fire/EMS personnel, and various public safety professionals. Each component of the RIMS System, including the Computer Aided Dispatch, is crafted for user accessibility and simplicity in learning. Users often find that the most effective way to understand the features of RIMS is to engage with the system directly and explore its capabilities. Typically, individuals can quickly grasp the essential functionalities of CAD within a matter of minutes, while our thorough training program lasts just two days, making it both efficient and easily accessible for all users. This streamlined training process guarantees that professionals can swiftly adapt to the system, thereby significantly improving their operational productivity. In addition, the seamless integration of features allows for a more cohesive workflow among team members.

What is 365 CAD?

The 365 CAD system dramatically boosts the operational efficiency of first responders by initiating a seamless workflow that starts with the call taker fielding the call and selecting an appropriate response strategy, followed by the dispatcher promptly designating the best-suited units, and concluding with timely notifications to officers, which ensures swift action for individuals in need. With the quickest recorded time from call inception to officer deployment, Velocity's advanced technology effectively minimizes delays between those in distress and the responders. It provides call takers, dispatchers, and mobile units with an all-encompassing 360° perspective of the situation through integrated camera feeds and incident data. This interconnected real-time platform not only has the capability to autonomously deploy drones but also supports officers on the ground simultaneously. Moreover, 365 CAD accurately pinpoints the precise latitude and longitude of incidents, displaying them on the CAD map to enhance situational awareness. Critical information, including the caller’s name, address, city, and phone number, is automatically filled in the CAD system, significantly cutting down on data entry time. Additionally, operators can create files for various agencies and update their dispatches with a single click, fostering improved collaboration and coordination among different units. This thorough approach not only streamlines operational workflows but also significantly enhances the overall impact of emergency response initiatives. Ultimately, it represents a major advancement in public safety technology that ensures communities receive the help they need more efficiently than ever before.

Media

Media

Integrations Supported

Azure Maps
Microsoft Azure
Microsoft Excel

Integrations Supported

Azure Maps
Microsoft Azure
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sun Ridge Systems

Date Founded

1983

Company Location

United States

Company Website

www.sunridgesystems.com

Company Facts

Organization Name

365Labs

Date Founded

2001

Company Location

United States

Company Website

www.365labs.com/law-enforcement/cad/

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

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