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What is RIMS Computer Aided Dispatch?

RIMS CAD enhances complex operations through its efficient methodology, providing straightforward and often automated access to vital records information. Both frontline staff and management are able to promptly retrieve detailed data related to patrol activities and dispatch operations. With RIMS Computer Aided Dispatch (CAD) and its extensive range of interconnected products, communication experts can perform multiple integrated tasks within a single advanced platform. For over 36 years, RIMS CAD has consistently met the demanding needs of PSAPs, law enforcement, Fire/EMS personnel, and various public safety professionals. Each component of the RIMS System, including the Computer Aided Dispatch, is crafted for user accessibility and simplicity in learning. Users often find that the most effective way to understand the features of RIMS is to engage with the system directly and explore its capabilities. Typically, individuals can quickly grasp the essential functionalities of CAD within a matter of minutes, while our thorough training program lasts just two days, making it both efficient and easily accessible for all users. This streamlined training process guarantees that professionals can swiftly adapt to the system, thereby significantly improving their operational productivity. In addition, the seamless integration of features allows for a more cohesive workflow among team members.

What is DCS CAD?

A system designed for multiple jurisdictions, such as Law, Fire, EMS, and Public Works, offers an infinite array of unique identifiers, seamlessly integrates with Records Management, and facilitates efficient report writing directly from emergency vehicles. It boasts features like address validation with maps, directions, and cross streets, as well as unit suggestions and an emergency contact database for quick access. Additionally, the system allows for the cross-referencing of Law and Fire calls, includes a traffic stop hotkey that automatically runs NCIC checks, and provides options for scheduling new calls or supplementing existing ones. Other important functionalities include house watch and extra patrol capabilities, notifications for hazardous and handicap situations, alerts for overdue units, and management of restraining and trespass orders, all of which contribute to comprehensive operational safety and coverage. This innovative framework ultimately enhances the coordination and communication among various emergency services, fostering a more effective response to incidents. Moreover, the system's versatility ensures that all personnel are equipped with the necessary tools to respond efficiently to any situation.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sun Ridge Systems

Date Founded

1983

Company Location

United States

Company Website

www.sunridgesystems.com

Company Facts

Organization Name

DCS

Company Location

United States

Company Website

www.dcs911.com

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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