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Ratings and Reviews 0 Ratings
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What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
What is Freehostia?
Try our Chocolate free web hosting plan and enjoy the opportunity to create a professional website without any cost. With our easy-to-use 1-click application installer, you can quickly set up popular platforms like Joomla, WordPress, and many other free web applications. Our advanced load-balanced cluster infrastructure at Freehostia offers significantly faster performance than traditional single-server hosting options. Each web hosting plan we offer is tailored to optimize the most popular PHP applications, including Joomla, WordPress, and PrestaShop, along with access to over 50 additional free applications via our custom 1-click installer. Freehostia boasts a diverse array of hosting solutions, ranging from free accounts to VPS and dedicated server options, ensuring we cater to all needs. By downloading our PDF, you can explore our extensive selection of web hosting services in detail. No matter your location, you can rely on our powerful platform to keep your websites running smoothly, providing an excellent online experience for every visitor. Start your journey with us today to experience the advantages of our dependable hosting solutions! Plus, you’ll find that our customer support is always ready to assist you whenever you need help.
Integrations Supported
Debian
Exim
Joomla!
MySQL
PostgreSQL
PrestaShop
Roundcube
WordPress
Integrations Supported
Debian
Exim
Joomla!
MySQL
PostgreSQL
PrestaShop
Roundcube
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$14 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Company Facts
Organization Name
Freehostia
Date Founded
2005
Company Location
United States
Company Website
www.freehostia.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Dedicated Server Hosting
24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA
VPS Hosting
Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO
Web Hosting
Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder
