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Ratings and Reviews 17 Ratings
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My Member SoftwareMy Member Software is an intuitive, open-source member management solution that is easily downloadable and designed for organizations such as associations, clubs, and foundations to efficiently handle their memberships. While it seamlessly integrates with the CMS Joomla, it is also compatible with Wordpress and Drupal websites, allowing users to manage their members conveniently from any location and at any time. To simplify the installation process, you have the option to set it up independently or seek assistance from our team. Additionally, we are eager to explore partnership opportunities with web designers and accounting firms to enhance our service offerings. This collaborative approach ensures that our users receive comprehensive support tailored to their specific needs.
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ServiceaideServiceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
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ZendeskZendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
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What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
What is GoDaddy?
Delegate your website needs to the top-rated web hosting service in the field. In addition to our powerful Linux hosting plans, we also offer Windows Web Hosting alternatives. With a simple click, you can deploy over 125 free applications, featuring well-known platforms such as WordPress, Joomla, and Drupal. Furthermore, adding more resources like CPU, RAM, and I/O is effortless with just a single click. Our hosting services come with 1 GB of MySQL database storage on our Linux platforms. We emphasize your security through continuous monitoring and robust DDoS protection measures. If your domain is registered with GoDaddy, integrating it with our service is also a straightforward process. Our intuitive control panel is crafted for ease of use, enabling you to manage your hosting environment without hassle. You can tap into a vast collection of more than 150 free applications for creating CMS sites, forums, and blogs via Installatron. You can have peace of mind knowing that our network security and DDoS defenses are consistently monitored for your protection. To safeguard against unforeseen issues, we provide Automated Daily Backups, which allow you to restore your entire hosting account, encompassing websites, files, databases, mailboxes, and mail forwarders from the previous day, with additional paid options for recovery extending up to 30 days. With these comprehensive features at your fingertips, you can concentrate on expanding your online presence while minimizing concerns about potential disruptions, making it easier than ever to achieve your digital goals.
Integrations Supported
Axis LMS
Big Cartel
CertSecure Manager
Drupal
Escrow.com
GoDaddy Website Builder
GoDaddy Website Security
Google Digital Risk Protection
Halo Security
Kaption
Integrations Supported
Axis LMS
Big Cartel
CertSecure Manager
Drupal
Escrow.com
GoDaddy Website Builder
GoDaddy Website Security
Google Digital Risk Protection
Halo Security
Kaption
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$5.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Company Facts
Organization Name
GoDaddy
Date Founded
1997
Company Location
United States
Company Website
www.godaddy.com/hosting/web-hosting
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Dedicated Server Hosting
24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA
Domain Name Registrars
DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder
VPS Hosting
Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO
Web Hosting
Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder
