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What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
What is JoomSport?
JoomSport is a comprehensive sports software solution designed for creating websites for Sports Federations, Sports Clubs, sports news, sports predictions, and eSports, utilizing either the Joomla or WordPress content management systems. It features integration with the Statorium API, which supplies data for public soccer leagues, as well as connectivity with prediction software for facilitating prediction competitions, and it also works seamlessly with the JoomSport Mobile App for enhanced user engagement. This makes JoomSport a versatile tool for both sports organizations and enthusiasts.
Integrations Supported
Joomla!
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$120.00/year or $14/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Company Facts
Organization Name
BearDev
Date Founded
2009
Company Location
Belarus
Company Website
www.joomsport.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Sports Management
Background Screening
Donation Management
Equipment Tracking
Facility Management
Game Results Tracking
League Management
Online Registration
Scheduling
Sports Team Management
Team Assignments
Volunteer Management
