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What is RSTickets!Pro?

We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.

What is LMS King?

This latest version of our offering introduces a fully-featured website specifically designed for your Learning Management System (LMS). To get started, simply download the files and place them into your website directory, then access the provided URL in your web browser. You will go through a series of setup steps, and once you finish, you will have a fully functional LMS complete with its own dedicated website. The King Learning Management System Professional serves as our comprehensive solution, equipping you with all the essential tools for a powerful and effective e-learning setting. Every aspect related to Joomla! learning is meticulously managed within this package, easing any worries regarding training and accreditation, which are thoroughly addressed. From the learning experience to evaluation phases, every component is integrated flawlessly. True to our commitment to Joomla e-learning extensions, we emphasize ease of use. Say goodbye to complex menus and lengthy user manuals; instead, an intuitive Wizard leads you through each step, removing barriers to learning and letting you concentrate on providing quality education. This efficient setup allows you to launch your e-learning projects quickly and effortlessly, paving the way for enhanced educational opportunities in your organization. Remember, with our system, you are not just adopting a tool; you are embracing a complete e-learning solution.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$129 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RSJoomla!

Company Location

United States

Company Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Company Facts

Organization Name

King Products

Date Founded

2011

Company Location

Russian Federation

Company Website

www.king-products.net

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Categories and Features

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

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