RTBS vs. Emerald

Emerald

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What is RTBS?

Recognized for its intuitive design and a wide range of features, RTBS was developed by professionals in tourism marketing to highlight New Zealand's premier tourism technologies on an international scale. For the past twenty years, RTBS has adapted to the changing needs of activity providers across New Zealand. If you're an operator new to the market or considering a transition in your current booking systems, we encourage you to book a free consultation with one of our experienced team members today; they will perform a thorough evaluation of your business and help you identify the best strategies to establish your services online. Whether you have a well-established website or are just starting, RTBS provides the vital tools needed to support online bookings for your activities. With features such as a "Book Now" button, adaptable manifests, and streamlined inventory management, you can reduce administrative burdens and concentrate on running your activity business effectively. Furthermore, being a web-based booking solution, RTBS allows you to access your system from any device at any time, be it a desktop, tablet, or smartphone, ensuring you enjoy unparalleled convenience. By choosing RTBS, your business is poised to excel in today's digital tourism landscape, paving the way for increased visibility and customer engagement. Embrace the future of online bookings and unlock your full potential with RTBS's cutting-edge technology.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.