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What is Racom?

Can you remember the dreams articulated in 1960s science fiction about the emergence of intelligent helpers to manage our shopping needs? That once-imagined future has now materialized. Chatbots have evolved into a groundbreaking solution to boost sales and enhance customer service on eCommerce sites. Our innovative product, Ra, is a testament to this transition. Elevate your sales and support capabilities merely through conversational interactions with your customers. This solution has been developed in collaboration with Marici Technology Solutions. Our Personal Assistant is tailored to guide customers throughout their online shopping experiences seamlessly. Additionally, we've rolled out an array of digital transformation tools, such as RaCom (an AI-powered Chatbot), Marici Integrations (a comprehensive system integration platform), Engage366 (an easy-to-use marketing automation tool), and Communer366 (a simple community engagement application), all designed to further empower your business. Each of these offerings is specifically created to improve customer satisfaction and optimize your operational processes, ensuring a holistic approach to business enhancement. Embrace these advancements to stay ahead in the competitive eCommerce landscape.

What is CHATTERgo?

CHATTERgo is a cutting-edge conversational platform powered by AI, aimed at transforming the shopping experience in your retail space. Unlike traditional e-commerce search systems that rely solely on exact keyword matches, CHATTERgo leverages ChatGPT alongside vector-based search techniques to uncover the most relevant product details and content. Furthermore, it is designed to handle customer service inquiries, such as checking the status of orders, functioning as a 24/7 concierge for your store. At present, CHATTERgo integrates seamlessly with Shopify and can be found in the Shopify App Store, while also offering support for Adobe Commerce (Magento) platforms, thereby broadening its applicability across a range of e-commerce settings. This adaptability makes CHATTERgo an essential tool for retailers aiming to boost customer interaction and improve overall satisfaction. As the retail landscape evolves, tools like CHATTERgo are becoming increasingly important for businesses striving to meet modern consumer expectations.

Media

Media

No images available

Integrations Supported

Integrations Supported

Adobe Commerce
Magento
Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Helios Solutions

Date Founded

2006

Company Location

India

Company Website

www.heliossolutions.co/racom/

Company Facts

Organization Name

CHATTERgo

Date Founded

2013

Company Location

Hong Kong

Company Website

chattergo.com

Categories and Features

Categories and Features

Chatbot

Not specified

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