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What is Radar360?

Gain a comprehensive insight into your clientele, improve operational workflows, and elevate your office's profitability effortlessly. Our cloud-based solutions are crafted to be intuitive and focused on your achievements. Radar360 acts as a trusted ally for accounting firms, no matter their scale. Our platform enhances client engagement and document management through seamless integration with SharePoint, workflow automation, and a variety of additional features. While you prioritize delivering exceptional services, we take care of the repetitive manual duties. For many businesses, Radar360 has become a fundamental part of their daily functions. Every morning, staff members receive a comprehensive snapshot of their tasks along with all vital customer details to perform their roles efficiently. Customized reports offer valuable insights that assist in maintaining budgetary control and keeping clients informed. At Radar360, our dedication lies in ensuring that every office, large or small, can benefit from our CRM system, which is why we provide transparent and budget-friendly pricing structures. Step into the future of your business with Radar360, and observe a remarkable increase in your productivity as a result. You’ll find that our solutions not only streamline processes but also empower your team to focus on what truly matters: enhancing client relationships and driving growth.

What is Customer Radar?

Gathering customer feedback becomes remarkably simple with Customer Radar, which offers accessibility through multiple platforms preferred by your customers, including email, SMS, online forms, and even printed receipts. You can immediately review and analyze the feedback on a live dashboard, creating a direct relationship between customer insights and your everyday business practices. By actively testing, measuring, and leveraging actionable insights, you can enhance your overall business strategy with the most up-to-date information at your fingertips. Furthermore, benchmarking data reveals your competitive position in the market, allowing you to evaluate how you stack up against others in your industry. With its advanced NPS technology, Customer Radar streamlines the collection of customer feedback, guaranteeing that their opinions are gathered quickly and efficiently. Once the information, including your Net Promoter Score, is compiled, it becomes immediately available on your dashboard, enabling you to respond swiftly. By connecting with customers through various channels, Customer Radar significantly improves your capacity to gather and respond to critical feedback. This innovative approach not only enhances customer satisfaction but also propels business growth by aligning with your clients' evolving needs and expectations, ultimately creating a more responsive and customer-centric organization. By continuously adapting to feedback, you can foster loyalty and long-term relationships with your customers.

Media

Media

Integrations Supported

ClockAssist
Microsoft SharePoint
Vibe.fyi

Integrations Supported

ClockAssist
Microsoft SharePoint
Vibe.fyi

API Availability

Has API

API Availability

Has API

Pricing Information

€175 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Radar360

Company Location

Netherlands

Company Website

radar360.nl/

Company Facts

Organization Name

Customer Radar

Date Founded

2012

Company Location

New Zealand

Company Website

www.customerradar.com

Categories and Features

Accounting Practice Management

Approval Workflow
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
For CPA Firms
Project Management
Staff Management
Time Tracking

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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