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What is Radix IoT?

Radix IoT delivers a software solution that streamlines the intricate processes of remote monitoring and management. With the Radix IoT Cloud, equipped with Mango OS at every site, users can securely manage, visualize configurations, and analyze data across numerous locations globally, all accessible from any place. The platform is designed for self-service, providing all necessary tools, and even offers a complimentary version for those looking to explore its capabilities. In addition, Radix IoT offers extensive professional services to help you launch swiftly, regardless of whether you require assistance or have ambitious goals in mind, all while maintaining competitive pricing. This commitment to user support and affordability makes Radix IoT a valuable partner in your remote management journey.

What is RADIX IDC?

Focus on expanding your business instead of getting bogged down by the intricacies of system management. RiverRock Radix IDC presents a holistic array of tools aimed at guaranteeing accurate billing and boosting your profitability. Let RADIX IDC help you explore new horizons and seize fresh revenue streams. With our support, your business can confidently thrive, benefiting from comprehensive oversight and management of your customer relationships. We also offer self-service features that empower your clients by extending the core billing functionalities directly to them. By simplifying complex rating processes, we help you effectively attract and retain customers. Furthermore, we enhance your customer support workflow, leading to a significant elevation in service quality. This integration of data enables you to make well-informed decisions based on clear, measurable KPIs, propelling your business towards success. Adopting these innovative tools can revolutionize your operations, ensuring you maintain a competitive edge in the marketplace. Ultimately, this approach not only fosters growth but also enhances customer satisfaction, creating a win-win scenario for your business.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$2,495 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Radix IoT

Date Founded

2020

Company Location

United States

Company Website

radixiot.com

Company Facts

Organization Name

RiverRock Systems

Date Founded

1999

Company Location

United States

Company Website

www.riverrocksystems.com/products/accountsreceivable/

Categories and Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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