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What is Rafiki?

Gain comprehensive insight into customer interactions with your sales team during conversations, using that knowledge to foster revenue growth. By capturing and analyzing call data, you can discern who communicated what during these exchanges and derive valuable insights that contribute to stable revenue streams. It’s crucial to understand that customers often have different concerns; thus, being aware of which subjects resonate with them can greatly improve the focus of your discussions. Advanced AI transcription technology records and transcribes calls, making it simple to pinpoint who raised specific issues, while also organizing this data by deals, accounts, and prospects. This innovative system evaluates the dynamics between prospects and representatives, categorizes conversations by pertinent topics, summarizes exchanges, monitors key performance indicators (KPIs), and uncovers trends that affect the advancement of deals through various stages. By correlating critical KPIs like deal risks and topic trends across representatives and stages, these insights can be tied back to revenue outcomes. Ultimately, leveraging this knowledge empowers you to build high-performing sales teams and establishes a more predictable revenue framework. Additionally, understanding the nuanced strategies utilized by successful closers can further enhance your competitive edge in the market. This strategic approach not only boosts sales effectiveness but also enables you to adapt and respond to shifting customer needs more efficiently.

What is Clear Ring?

Clear Ring is a cutting-edge platform that harnesses the power of AI for monitoring and analyzing leads, enabling businesses and agencies to seamlessly capture, attribute, and examine each customer interaction—be it through calls, web forms, live chats, or in-person events—within a unified dashboard. This solution offers total visibility into lead sources and assesses the true impact of various campaigns on business outcomes, removing any ambiguity in the process. Beyond traditional call tracking, it expands its capabilities by incorporating multi-channel lead capture augmented with advanced AI functions that transcribe conversations, evaluate emotional tones, categorize outcomes, identify buying signals, and link interactions to revenue, allowing teams to optimize spending while effectively showcasing their return on investment. Users gain in-depth lead attribution across multiple channels, including search, advertisements, and organic traffic, complemented by seamless connections to analytics, advertising, accounting, CRM, and automation tools. Additionally, the platform boasts sophisticated reporting features that vividly depict campaign performance, call details, result classifications, and revenue links through engaging dashboards, ensuring users have immediate access to critical insights. By leveraging Clear Ring, organizations can make informed, data-driven decisions that significantly improve their marketing approaches, ultimately leading to enhanced business growth and customer engagement. This strategic use of technology empowers teams to stay ahead in a competitive landscape.

Media

Media

Integrations Supported

Salesforce
Zoho CRM
Aircall
Bing
Contact Form 7
Crisp
Dialpad Support
Five9
Google Analytics
HubSpot CRM
JivoChat
Microsoft Dynamics 365
Outreach
Pipedrive
QuickBooks Online
Salesloft
Squarespace
WooCommerce
Zapier
Zoom

Integrations Supported

Salesforce
Zoho CRM
Aircall
Bing
Contact Form 7
Crisp
Dialpad Support
Five9
Google Analytics
HubSpot CRM
JivoChat
Microsoft Dynamics 365
Outreach
Pipedrive
QuickBooks Online
Salesloft
Squarespace
WooCommerce
Zapier
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$174.73 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rafiki AI

Date Founded

2020

Company Location

United States

Company Website

getrafiki.ai/

Company Facts

Organization Name

Clear Ring

Company Location

United Kingdom

Company Website

clearring.co.uk

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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