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What is RaiseHand?

RaiseHand Medical offers an efficient method for patients to schedule appointments with their doctors through links sent via email, SMS, or their patient portal directly. After initiating the appointment, patients are paired with a medical receptionist who helps them complete essential forms, subsequently placing them in a queue for medical assistants to assess their medical history and gather further information about their condition. The process of moving patients between various queues is made easy with a simple drag-and-drop feature using the patient card, significantly improving operational efficiency. In addition, RaiseHand for Support allows businesses to add a contact support button to their websites, enabling customers to connect with support representatives through video calls instantly, with the added capability to share screens to facilitate a more effective resolution of issues. This integration of technology within both healthcare and customer support showcases how digital solutions can optimize communication and improve service delivery. Ultimately, the innovative approach of RaiseHand enhances the overall experience for patients and customers alike.

What is Engage Health?

Engage Health Systems provides a diverse range of digital healthcare solutions focused on boosting patient engagement, streamlining practice operations, and enhancing communication between patients and healthcare professionals through an assortment of online, mobile, and in-clinic tools. A key component of their services is Engage Consult, a secure platform for online and video consultations that enables patients to reach out to clinicians for non-urgent health issues, which in turn assists practices in managing patient demand effectively and improving accessibility. Moreover, the company offers patient arrival and check-in solutions such as Engage Arrive and Engage Touch Mobile, allowing patients to check in via touchscreen kiosks or mobile devices, thus significantly cutting down on wait times at the reception and enabling staff to concentrate on other essential duties. In addition to these features, Engage Call enhances the overall patient experience by integrating with existing GP appointment systems, allowing staff to make patient calls directly within their current workflows. Their innovative solutions are designed to seamlessly connect with systems like EMIS, SystmOne, and Vision, ensuring secure communication, upholding data protection, and enhancing operational efficiency within primary and community care settings. By utilizing these advanced tools, healthcare providers can not only improve the patient experience but also optimize their operational capabilities, creating a more effective healthcare delivery system overall. This comprehensive approach positions Engage Health Systems as a leader in the digital transformation of healthcare services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$132.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RaiseHand

Company Website

www.raisehand.com

Company Facts

Organization Name

Engage Health

Date Founded

2000

Company Location

United Kingdom

Company Website

engagehealth.uk

Categories and Features

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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