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What is RakanSales?

RakanSales is an intelligent sales CRM tailored for small and medium enterprises in Malaysia, merging various communication platforms such as WhatsApp, Facebook, Instagram, and email into one comprehensive inbox. This cutting-edge solution not only simplifies the follow-up procedures but also optimizes the management of leads, allowing sales teams to secure agreements more effectively without the need to switch between different applications. Through the integration of these essential tools, RakanSales boosts overall productivity and facilitates smooth client interactions, fostering better relationships and outcomes for businesses. With its user-friendly interface, this platform encourages teams to focus on what they do best—selling.

What is OmniGenX.Ai?

OmniGenX.Ai is a comprehensive AI-driven customer engagement platform that integrates deeply with Salesforce, enabling businesses to unify communications across WhatsApp, social media, websites, and email within a single interface. It streamlines the sales pipeline by automating critical processes such as follow-ups, campaign execution, appointment scheduling, and document sharing—including invoices and contracts—via WhatsApp Business API integration. The platform captures and qualifies leads through intelligent web chatbots, handles customer inquiries instantly with 24/7 support, and routes complex queries to live agents for seamless escalation. OmniGenX.Ai features a powerful 360° super admin dashboard that provides end-to-end visibility of customer interactions, real-time agent performance analytics, and detailed reporting to drive informed decision-making. Its no-code setup and pre-built automation models empower teams to build sophisticated workflows easily, enhancing productivity and customer experience. The platform supports personalized bulk messaging campaigns and Outlook calendar synchronization for streamlined appointment management. Built as a 100% Salesforce-native solution, OmniGenX.Ai harnesses AWS SageMaker AI to deliver secure, predictive insights and ensure robust access control and data protection. OmniGenX.Ai serves a wide range of industries including real estate, pharma, financial services, e-commerce, and IT, adapting effortlessly to specific business workflows and compliance needs. Flexible monthly subscription pricing with no hidden fees, combined with reliable 24/7 customer support, guarantees continuous, scalable operations. Ultimately, OmniGenX.Ai empowers businesses to engage smarter, convert faster, and provide superior customer experiences all within Salesforce.

Media

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Media

No images available

Integrations Supported

WhatsApp
Facebook
Instagram
Salesforce

Integrations Supported

WhatsApp
Facebook
Instagram
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

₹150/month/2 users
Free Trial Offered?
Free Version

Pricing Information

$10
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VeecoTech Solutions

Date Founded

2011

Company Location

Malaysia

Company Website

www.veecotech.com.my/

Company Facts

Organization Name

Texve

Date Founded

2023

Company Location

United States

Company Website

texve.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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