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What is Rakuten Intelligence?

Whether your aim is to evaluate business results, explore investment avenues, or improve shipping and logistics, Rakuten Intelligence equips you with the vital insights needed to maintain a competitive edge in the current marketplace. Uncover the factors that make Rakuten Intelligence the standard for e-commerce analytics. With a comprehensive panel comprising millions of online consumers in the United States, Rakuten Intelligence captures the core of e-commerce trends. By adeptly monitoring real-time buying behaviors of online shoppers, Rakuten Intelligence provides accurate insights that others can merely approximate. At Rakuten, we invite you and your family to savor the numerous joys that life can bring, from outstanding films and fantastic deals to engaging books and valuable connections. Embrace the advantages today and turn your life into a more fulfilling adventure. The Rakuten brand stands for positivity, motivating our members to confidently and joyfully embrace the thrill of exploration. Join us to unlock a plethora of opportunities customized specifically for you and discover the endless possibilities that await.

What is AppFollow?

Your prompt engagement with the demands of the mobile industry is crucial for success. Centralize the monitoring of app performance, including ratings, reviews, and organic growth metrics. Utilize a comprehensive review management system that streamlines your processes and conserves valuable time. This all-encompassing ASO (App Store Optimization) solution facilitates the organic user acquisition journey. Every stakeholder in the mobile app development process can reap the benefits of a unified workspace designed for collaboration. By minimizing the time dedicated to managing reviews, you can enhance the efficiency of your customer support operations. The Ratings & Reviews Dashboard allows for responses to all app feedback from a single location. With features such as automated translations, tagging, and replies, your workflow becomes even more efficient. Essential KPIs and SLA tracking are available for customer support, ensuring that you meet your service-level agreements. Seamless integration with platforms like Helpshift, Salesforce, and Zendesk enhances your support capabilities. Boost your organic installs and achieve a competitive edge in app rankings. The ASO Dashboard provides critical KPIs and metrics to assess your ASO effectiveness. Stay informed about trends in keyword popularity and utilize keyword research automation that leverages real-time data, along with a difficulty score and additional keyword metrics. Gain valuable marketing insights that enhance your app's visibility and utilize app page optimization tools that can significantly improve your app's performance in the marketplace. By taking advantage of these resources, you can ensure sustained growth and visibility in the ever-evolving mobile app landscape.

Media

Media

Integrations Supported

Connecteed
Gravity Data
Groove
Help Scout
Jira
Kleene
Microsoft Teams
Remarkable Commerce
Salesforce
Slack
TaxValet
Trello
Trustami
UseDesk
X (Twitter)
ZEN Express
ZEN eManager
Zendesk
dipp

Integrations Supported

Connecteed
Gravity Data
Groove
Help Scout
Jira
Kleene
Microsoft Teams
Remarkable Commerce
Salesforce
Slack
TaxValet
Trello
Trustami
UseDesk
X (Twitter)
ZEN Express
ZEN eManager
Zendesk
dipp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$23 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rakuten

Date Founded

1997

Company Location

Japan

Company Website

www.rakutenintelligence.com

Company Facts

Organization Name

AppFollow

Date Founded

2014

Company Location

Finland

Company Website

appfollow.io

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

App Store Optimization (ASO)

A/B Testing
App Store Localization
Benchmarking
Competitor Monitoring
Keyword Research Tools
Rank Tracking
Reporting / Analytics
Reviews Management
Sentiment Analysis

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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