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What is Rally Platform?

Engaging in text messaging can foster strong, enduring bonds with your donors. Rally offers a comprehensive solution that enhances the donor experience from the initial acquisition phase all the way to retention. Its features are not only scalable but also personalized and authentic. With various flexible plans available, there is an option that fits any budget. Donors are more likely to support organizations that facilitate easy access to updates and simplify the giving process. Given that non-profits often struggle with limited staffing, conversational texting provides a means for supporters to feel the connection they crave while empowering charities to effectively engage, acquire, and retain their donors. Text messaging stands out as a premier method for nurturing customer relationships, and we are here to help you maximize its potential. In today's fast-paced communication landscape, a text message effectively pierces through the noise, with 90% of messages being opened within three minutes of receipt. Being able to send a quick text to your point of contact at work creates a sense of importance and immediacy, reinforcing the value of this communication tool. Ultimately, leveraging texting can lead to a deeper understanding and appreciation between donors and organizations.

What is Quiq?

Quiq serves as a customer engagement solution that facilitates tailored interactions through SMS/Text messaging, Apple Business Chat, and Google's Business Messages. With Quiq's Conversational Engagement Platform, you have the ability to design engaging conversational experiences that resonate with your customers. The platform allows for the seamless orchestration of interactions involving both automated bots and live agents. Conversations can be initiated through a mix of native Quiq chatbots, bots from third-party frameworks, and human representatives, ensuring flexibility in communication. This versatility enhances customer satisfaction by providing multiple channels for interaction.

Media

Media

Integrations Supported

Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Operata
Oracle Service
Salesforce
Shopify
Topbox
Wolken Service Desk
X (Twitter)
Zendesk

Integrations Supported

Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Operata
Oracle Service
Salesforce
Shopify
Topbox
Wolken Service Desk
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rally Corp

Date Founded

2017

Company Location

United States

Company Website

rallycorp.com

Company Facts

Organization Name

Quiq

Date Founded

2015

Company Location

United States

Company Website

quiq.com

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Fundraising

Alumni Management
Auction Management
CRM
Campaign Management
Contribution Tracking
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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