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What is Rally?

UX researchers and designers frequently invest numerous hours each week in tedious activities such as sending emails, managing calendars, purchasing gift cards, and sorting through chaotic spreadsheets, all aimed at user engagement. Rally revolutionizes the research workflow by automating outreach, scheduling, and incentive management, thereby streamlining these tasks efficiently. This automation alleviates the burdens of manual recruitment, enabling you to focus on what genuinely matters: conducting meaningful research. With Rally, your participants and studies are centralized, and you receive notifications when participants qualify for new research opportunities, making it easy to kick off your next project with confidence. You can create templates for different outreach methods and schedule emails in a fluid manner. The platform also includes screeners with skip logic and auto-qualification features, allowing for quick identification of the best participants. Additionally, it offers dynamic team scheduling that adjusts your availability to suit moderators and observers seamlessly. Managing incentives is simplified, ensuring that both you and your participants can navigate the process of claiming rewards with ease. Overall, Rally transforms the research experience, allowing you to dedicate more time to extracting valuable insights while minimizing time spent on administrative duties. This efficiency not only enhances productivity but also fosters a more engaging research environment.

What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

Media

Media

Integrations Supported

Faire
GitLab
Gmail
Gong
Google Cloud Platform
Google Hangouts
Mailchimp
Maze
Microsoft 365
OpenTable
PandaDoc
Salesforce
Slack
Sonos Pro
SurveyMonkey
Tremendous
Typeform
UserZoom
Zoom

Integrations Supported

Faire
GitLab
Gmail
Gong
Google Cloud Platform
Google Hangouts
Mailchimp
Maze
Microsoft 365
OpenTable
PandaDoc
Salesforce
Slack
Sonos Pro
SurveyMonkey
Tremendous
Typeform
UserZoom
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rally

Company Location

United States

Company Website

www.rallyuxr.com

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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