Rannkly Reviews & Ratings

Rannkly

4.9 out of 5 stars

Ratings and Reviews 12 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Rannkly?

Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.

What is OBI Engage?

Experience the revolutionary features of OBI Engage, which integrates social media, messaging platforms, reviews, live chat, and chatbots into one cohesive solution for exceptional customer interaction and online support. This system enables you to provide tailored and immediate customer service across multiple channels, such as social media, live chat, review platforms, and messaging services, fostering a base of satisfied and loyal customers. With OBI Engage, managing all online conversations becomes effortless through a centralized dashboard, while the inclusion of smart chatbots streamlines your service processes for greater efficiency. Moreover, the platform is equipped with sophisticated workflows, case management capabilities, and integration options with third-party systems, ensuring high-quality service delivery. The built-in monitoring feature keeps you updated on your brand's online reputation, allowing you to respond swiftly to customer mentions. In addition, you can easily create, schedule, and share posts on various social media networks using an intuitive content calendar, and thoroughly analyze the success and reach of your marketing campaigns with detailed social analytics and reporting. This comprehensive approach guarantees that your engagement methods remain agile and attuned to the needs of your audience, ultimately paving the way for continuous improvement in customer relations.

Media

Media

Integrations Supported

Agoda
Facebook
Google Business Profile
Google Maps
Google Play
Instagram
LinkedIn
MakeMyTrip
Swiggy
Tripadvisor
Unsplash
WhatsApp
X (Twitter)
Zomato

Integrations Supported

Freshchat
IFS Ultimo

API Availability

Has API

API Availability

Pricing Information

$9 per month
There are 3 different plans for pricing:

Basic plan
Premium plan
Enterprise plan

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rannkly

Date Founded

2021

Company Location

India

Company Website

www.rannkly.com

Company Facts

Organization Name

OBI4wan

Date Founded

2011

Company Location

Netherlands

Company Website

www.obi4wan.com/nl/producten/webcare/

Categories and Features

AI Review Management

Not specified

Customer Feedback

Behavior Analytics
Community Feedback Tools
Live Chat
Surveys
Website Feedback

Customer Satisfaction

Analytics
Call Reporting
Feedback Collection
Survey Management

Local Marketing

CRM
Email Marketing
Feedback Management
Live Chat
Reporting / Analytics
Review Management
Social Media Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Customer Engagement
Dashboard
Sentiment Analysis

Categories and Features

Customer Service

Alerts / Escalation
Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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