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What is RapidSOS?

Connecting crucial emergency information with public safety measures is of utmost importance. We offer cutting-edge solutions that empower public safety entities to leverage data from a range of interconnected devices and applications during emergencies. The RapidSOS Portal operates as a web-based interface that enables public safety organizations to oversee real-time incidents in their jurisdictions, providing access to training resources, management tools, and the latest information streams, such as security, telematics, and health data. A standout feature of the RapidSOS Portal, known as Jurisdiction View, offers a free service displaying active calls to an Emergency Communication Center (ECC) on a satellite map, which enhances the effectiveness of emergency response management by presenting crucial information about each caller. The design of the RapidSOS Portal focuses on equipping users with the necessary support and training materials to ensure they can effectively navigate its new features and data sources. Moreover, administrators within the organization have the capability to manage user permissions and control data access, thereby boosting operational efficiency among their teams. This comprehensive strategy is ultimately geared towards enhancing the effectiveness and outcomes of public safety responses, making communities safer and better equipped to handle emergencies.

What is CAD-to-CAD?

The ability of CAD systems to work together across different regions is crucial for connecting public safety departments during critical situations. Through our cutting-edge technology, responders obtain immediate situational awareness via a consolidated portal that merges various CAD systems. They receive instant notifications about shared CAD calls and unit requests through pop-up alerts. Although emergencies can often span different jurisdictions, the systems designed to address them often do not, which is precisely where CentralSquare’s CAD-to-CAD solution proves invaluable by improving resource distribution, enhancing data accuracy, speeding up response times, and ultimately saving lives. With a real-time, two-way connection established between numerous CAD systems, agencies can effectively synchronize unit statuses, locations, and availability. This capability empowers dispatchers to quickly evaluate, deploy, and coordinate existing resources. Furthermore, the CAD-to-CAD Notify feature automatically disseminates CAD calls and unit requests, guaranteeing that essential information is available to all participating agencies. Such smooth communication among agencies is essential for bolstering public safety response efforts. Consequently, the integration of these systems not only streamlines operations but also fosters a collaborative environment for better emergency management.

Media

Media

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
MLflow
Rave Collaborate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RapidSOS

Date Founded

2012

Company Location

United States

Company Website

rapidsos.com/public-safety-products/

Company Facts

Organization Name

CentralSquare Technologies

Company Location

United States

Company Website

www.centralsquare.com/solutions/public-safety-software/cad-to-cad

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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