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What is RapidSOS?

Connecting crucial emergency information with public safety measures is of utmost importance. We offer cutting-edge solutions that empower public safety entities to leverage data from a range of interconnected devices and applications during emergencies. The RapidSOS Portal operates as a web-based interface that enables public safety organizations to oversee real-time incidents in their jurisdictions, providing access to training resources, management tools, and the latest information streams, such as security, telematics, and health data. A standout feature of the RapidSOS Portal, known as Jurisdiction View, offers a free service displaying active calls to an Emergency Communication Center (ECC) on a satellite map, which enhances the effectiveness of emergency response management by presenting crucial information about each caller. The design of the RapidSOS Portal focuses on equipping users with the necessary support and training materials to ensure they can effectively navigate its new features and data sources. Moreover, administrators within the organization have the capability to manage user permissions and control data access, thereby boosting operational efficiency among their teams. This comprehensive strategy is ultimately geared towards enhancing the effectiveness and outcomes of public safety responses, making communities safer and better equipped to handle emergencies.

What is CityProtect?

CityProtect, embedded within the CommandCentral Community solution, acts as a public platform aimed at improving community involvement and promoting partnerships with law enforcement agencies. This platform caters to public safety organizations that wish to become part of our network, as well as individuals looking for help and information about CityProtect.com. Serving as an essential connection between the community and public safety organizations, CityProtect.com facilitates effective communication and collaboration. While the homepage and primary navigation of CityProtect cannot be altered for individual agencies, those with specific subscription plans can enhance their agency-specific pages by adding more content and adjusting certain tip URLs on the crime map. Subscribers to the premium version of the crime map also have the ability to customize the "Submit a Tip" link for incidents and modify their agency panel. For assistance with these functionalities, users are encouraged to consult the training section provided. Moreover, individual users can conveniently set a default location by creating a home link, which significantly improves their navigation experience on the platform. This feature ensures that users can swiftly access pertinent information that is specific to their area of interest, ultimately fostering a stronger sense of community engagement and safety awareness.

Media

Media

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
HindSight
MLflow
Rave Collaborate
Vismo

Integrations Supported

Axon Fusus
Carbyne
Citizen RIMS
FirstResponse911
HindSight
MLflow
Rave Collaborate
Vismo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RapidSOS

Date Founded

2012

Company Location

United States

Company Website

rapidsos.com/public-safety-products/

Company Facts

Organization Name

CityProtect

Company Website

cityprotect.com/agency-support

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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