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What is Rapidr?

Rapidr enables the integration of customer insights into the product development process. You can analyze, gather, and structure feedback from various channels effectively. It helps prioritize feedback based on its potential business impact, ensuring the most critical insights are addressed first. Furthermore, you can keep customers informed by closing the feedback loop through notifications, developing a roadmap, or utilizing a built-in changelog feature. As a comprehensive customer feedback platform, Rapidr equips you with all the essential tools to not only listen to customer voices but also to analyze their input and ensure their concerns are acknowledged and acted upon. This holistic approach fosters stronger relationships between businesses and their customers, ultimately leading to more successful products.

What is ChangeCrab?

Make sure your latest features and exciting projects don’t go unnoticed in your blog or newsletter; instead, actively highlight your efforts to all customers and keep them aware of the developments you are making. Understanding the importance of custom categories and domains for an effective changelog, we offer these features free of charge to all users. Create a changelog that truly represents your brand’s essence, avoiding arbitrary limitations. Our intuitive editor simplifies the process of posting, allowing you to craft engaging updates in a matter of minutes. Choose from inline or sidebar widgets to keep your changelog easily accessible on your homepage while maintaining a seamless experience for your customers. Moreover, strengthen your relationship with your most valuable prospects and loyal customers by sending email notifications about significant updates and new features. This proactive strategy not only boosts visibility but also creates a stronger bond with your audience, ensuring they feel valued and informed about your ongoing progress. By taking these steps, you will not only keep your customers in the loop but also showcase the true value of your brand.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$19/month
Free Trial Offered?
Free Version

Pricing Information

$19.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rapidr

Date Founded

2020

Company Location

United States

Company Website

rapidr.io

Company Facts

Organization Name

ChangeCrab

Company Website

changecrab.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

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