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What is Raven?

Raven acts as a central platform that streamlines the oversight and management of transactional messages across multiple channels like email, SMS, push notifications, and WhatsApp. By integrating with over 40 top providers across 10 channels, it allows users to manage all communication types through a single, unified API. The platform features an intuitive no-code template editor, enabling users to create and adjust notification templates without any deployment, thereby ensuring consistent messaging across all channels. Its sophisticated orchestration capabilities allow for the configuration of fallback options, retries, and tailored routing based on user preferences, guaranteeing timely delivery of crucial notifications. Users also benefit from comprehensive logs and analytics that provide insights into performance metrics across all channels and providers, consolidating data from various sources into one dashboard. To start using Raven, users simply connect their service provider, establish notification workflows, and enable communications via the Raven API, ensuring a seamless and user-friendly experience. This approach not only improves communication efficiency but also equips users with essential tools for meaningful engagement with their audiences, fostering stronger relationships and enhancing overall messaging strategies.

What is HORISEN Omnichannel Router?

The HORISEN Omnichannel Router is an all-inclusive solution designed for routing and orchestrating messages, specifically crafted for telecom operators, CPaaS providers, messaging companies, and any entity seeking to enhance customer interactions across diverse platforms. It features a unified API and a routing framework that effectively manages incoming and outgoing communications via channels like SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. This integration allows teams to efficiently centralize their channel connections, set up routing protocols and fallback plans, and monitor multiple channels and accounts, while also enabling customer notifications, order and delivery updates, banking alerts, one-time passcodes, transaction confirmations, two-way messaging, chatbot functionalities, and personalized marketing journeys. The system offers flexibility by being available as a cloud-based service or for on-premise installation, granting organizations the ability to seamlessly incorporate messaging capabilities into their existing systems and improve their CPaaS or SaaS offerings. Furthermore, the platform's adaptability ensures that businesses can quickly modify their communication strategies to effectively address the changing demands of their customers. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections between businesses and their clientele.

Media

Media

No images available

Integrations Supported

2Factor
Amazon SES
ClickSend
Exotel
Firebase
Gmail
Gupshup
Infobip
Kaleyra
MSG91
Microsoft Outlook
OneSignal
Plivo
Postmark
Route Mobile
SendGrid
Textlocal
Twilio
WhatsApp

Integrations Supported

Google Business Messages

API Availability

Has API

API Availability

Has API

Pricing Information

$90 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Raven

Date Founded

2021

Company Location

United States

Company Website

www.raven.dev/

Company Facts

Organization Name

HORISEN

Date Founded

2001

Company Location

Switzerland

Company Website

www.horisen.com

Categories and Features

Categories and Features

Messaging

Not specified

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