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Ratings and Reviews 0 Ratings

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features
design
support

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What is ReForce?

ReForce is a specialized software solution designed to oversee reputation and reviews effectively. It empowers franchisees and clients to enhance the overall customer experience by providing a seamless platform for customers to share their feedback online. Businesses are increasingly aware of how crucial a favorable online reputation is, as well as the detrimental impact that negative reviews can impose, yet they often struggle with reputation management. ReForce consolidates customer reviews from various online sources, streamlines the customer survey process, and ensures that only the most favorable reviews are highlighted on third-party platforms. Additionally, GaleForce Digital collaborates with ReForce to deliver an exceptional tool to clients and franchisees, enabling them to effectively promote their positive customer experiences and solidify their brand image. This partnership further strengthens the ability to maintain a positive online presence in a competitive market.

What is FranchiseSoft?

Whether you're a seasoned franchise organization, a startup exploring franchising opportunities, or a new franchisor managing a few franchise locations, FranchiseSoft's franchise management software is specifically crafted to enhance sales, improve satisfaction for both customers and franchisees, and deliver in-depth reporting and oversight for all parties involved. The system enables you to design and oversee tailored surveys, providing valuable analytical reports that can be effectively leveraged by both franchisors and franchisees. It also aids various departments by simplifying the escalation of support tickets and features a dashboard that tracks inquiries from franchisees, along with comprehensive reporting for in-depth analysis. Moreover, franchisors gain access to a Call Center option that helps manage customer communications for franchisees, who can create quotes, set appointments, and issue invoices to their clientele. In addition, FranchiseSoft provides mobile applications for field representatives on iOS and Android devices, ensuring connectivity and efficiency for all users while they are away from the office. This cutting-edge software ultimately empowers both franchisors and franchisees to optimize their operations, collaborate more effectively, and achieve shared success in their endeavors. By utilizing FranchiseSoft, businesses can adapt to changing market conditions and maintain a competitive edge in the franchising landscape.

Media

Media

Integrations Supported

Authorize.Net
Dropbox
Franpos POS System
PayPal
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

Authorize.Net
Dropbox
Franpos POS System
PayPal
QuickBooks Online
QuickBooks Online Advanced

API Availability

Has API

API Availability

Has API

Pricing Information

$79.50/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GaleForce Digital Technologies

Date Founded

2014

Company Location

United States

Company Website

galeforcedigital.com/reforce/

Company Facts

Organization Name

FranchiseSoft

Date Founded

2015

Company Location

Canada

Company Website

franchisesoft.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Franchise Management

Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager

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