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What is ReForce?

ReForce is a specialized software solution designed to oversee reputation and reviews effectively. It empowers franchisees and clients to enhance the overall customer experience by providing a seamless platform for customers to share their feedback online. Businesses are increasingly aware of how crucial a favorable online reputation is, as well as the detrimental impact that negative reviews can impose, yet they often struggle with reputation management. ReForce consolidates customer reviews from various online sources, streamlines the customer survey process, and ensures that only the most favorable reviews are highlighted on third-party platforms. Additionally, GaleForce Digital collaborates with ReForce to deliver an exceptional tool to clients and franchisees, enabling them to effectively promote their positive customer experiences and solidify their brand image. This partnership further strengthens the ability to maintain a positive online presence in a competitive market.

What is GuestRevu?

Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
Google Business Profile
RoomRaccoon
Tripadvisor

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
Google Business Profile
RoomRaccoon
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

$79.50/month
Free Trial Offered?
Free Version

Pricing Information

30$/month/property
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GaleForce Digital Technologies

Date Founded

2014

Company Location

United States

Company Website

galeforcedigital.com/reforce/

Company Facts

Organization Name

GuestRevu

Date Founded

2014

Company Location

United Kingdom

Company Website

www.guestrevu.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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