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What is ReFrame Engage?

Transform your customer experience with cutting-edge conversational intelligence that redefines industry benchmarks. Our context-aware solutions empower organizations to provide outstanding service through a singular, powerful platform. By enabling seamless interactions across multiple channels, we facilitate effortless communication with your clientele. This context-driven strategy nurtures substantial relationships with customers, simplifying the process of connection. Engage acts as an all-encompassing platform tailored for industries focused on improving and optimizing customer interactions, thereby significantly boosting service quality. Employees are able to handle tasks efficiently from any location at any time, utilizing any mobile device at their disposal. To customize our offerings to meet your distinct needs, we provide a comprehensive assessment questionnaire that outlines your specific requirements. Additionally, you have the ability to configure staff, departments, divisions, and locations while also creating personalized appointment time slots that fit your business's operational necessities, ensuring top-notch service delivery at every level. This level of adaptability allows businesses to craft appointment windows that align perfectly with their operational strategies, thereby enhancing overall efficiency and maximizing customer satisfaction. Moreover, continuous feedback mechanisms can be integrated to further refine service offerings and meet evolving customer expectations.

What is Eventable?

Consumers today face an overwhelming influx of marketing messages from a multitude of sources. The demand for timely, relevant, and personalized communications is increasing significantly. Traditional marketing avenues, such as emails and online ads, are witnessing a decline in effectiveness. As mobile device usage escalates, the way consumers interact with media has become increasingly fragmented. Eventable offers a solution to help you stay top-of-mind with your audience. Ensure high attendance at your future events, whether they are conferences, webinars, or sports gatherings. Our adaptable “Add to Calendar” buttons integrate effortlessly into all your marketing channels, enabling anyone to conveniently add your events to their calendars on any device they use. You can segment your audience based on factors like location, behavior, or interests, allowing you to send relevant events directly to their calendars continuously. Customize your reminders and specify exact times for them to be delivered to your customers’ devices. Additionally, you can monitor engagement metrics within your customers’ calendars. With our innovative SmartEvents™ Analytics, you gain valuable insights into impressions, link clicks, and geographical data, empowering you to fine-tune your marketing strategies. By leveraging these capabilities, you can significantly boost customer engagement and guarantee that your events achieve the visibility they deserve, ultimately leading to greater success. Moreover, this approach not only enhances attendance but also fosters stronger connections with your audience, ensuring that they are more likely to participate in future events as well.

Media

Media

Integrations Supported

Google Cloud Platform
Microsoft Office 2021
Microsoft Outlook
WhatsApp
Wufoo
Zapier
Zenkit Base
Zenkit Projects
Zenkit To Do
fielddrive

Integrations Supported

Google Cloud Platform
Microsoft Office 2021
Microsoft Outlook
WhatsApp
Wufoo
Zapier
Zenkit Base
Zenkit Projects
Zenkit To Do
fielddrive

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WSD Digital

Company Location

United States

Company Website

reframesolutions.com/engage/

Company Facts

Organization Name

Eventable

Company Location

United States

Company Website

www.eventable.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Calendar

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Calendar

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Event Marketing

Audience Segmentation
Campaign Management
Email Marketing
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Social Media Promotion
Surveys & Feedback
Website Management

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Manomay Informatics LLC