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What is ReachOut Suite?

ReachOut Suite is a free cloud-based software designed for field service management, enabling service companies to effectively coordinate and enhance their field operations. This user-friendly platform boasts numerous features that help technicians and managers perform their tasks more swiftly and efficiently. With smart mobile-optimized forms, digitizing field service operations becomes a seamless process. For audits or inspections, data collection is both quick and precise. Additionally, ReachOut simplifies the recording of customer requests and provides technicians with the most efficient routes to their destinations. Users can monitor progress in real time, oversee the status of work, generate professional invoices instantly, and much more, ensuring that every aspect of field service management is streamlined for success. Overall, this comprehensive solution empowers teams to elevate their service delivery to new heights.

What is FieldEZ?

Start using our mobile application today to effortlessly manage all your field operations with only a few taps! With Intelligent Auto-scheduling, customizable dashboards, and reports, as well as seamless integration with platforms like QuickBooks, Salesforce, and Zoho, you’ll find everything you need at your fingertips. Enjoy a dedicated customer portal, receive immediate updates through various channels such as SMS, Email, and PDF, and manage invoicing and signature collection directly from your mobile device. Our native applications for both Android and iOS include offline capabilities, enabling you to create custom forms and fields while also receiving smart notifications. You can easily generate quotes, invoice clients, and track payments right from your smartphone, while benefiting from real-time mapping, automatic scheduling, selfie attendance, and leave management, all within reach on your mobile device. Enhanced collaboration is fostered through secure chat options and knowledge sharing with colleagues and managers, ensuring everyone is on the same page, while real-time location tracking facilitates quicker response times. The user interface and experience are carefully optimized for Android and iOS platforms, allowing you to capture, approve, and oversee expenses efficiently from the field. FieldEZ provides a flexible, highly customizable solution suitable for various industries and applications, including repair and maintenance, installation, lead management, asset tracking, data collection, and surveys, making it an essential tool for streamlining operations. By leveraging these powerful features, you can significantly boost efficiency and productivity throughout your business while enjoying the convenience of managing everything from your device. Start enhancing your operational workflow today and witness the transformative benefits it can bring to your team.

Media

Media

Integrations Supported

QuickBooks Online
Xero
Infince
Integry
ZoomInfo Talent

Integrations Supported

QuickBooks Online
Xero
Adobe Marketo Engage
Freshdesk
LogiNext Mile
MYOB
Oracle CRM On Demand
QuickBooks Online Advanced
SAP CRM
Sage 50
Salesforce
Salesforce Agentforce Service
Zoho CRM

API Availability

Has API

API Availability

Pricing Information

$9/user/month
Free (basic): $0/user/month (Forever free) - Get the essential service operations done.
Standard: $9/user/month; Perfect for small, growing businesses
Premium* (our pick): $15 per user/month - Best value and unlocks advanced features.
Ultimate: $25/user/month - The ultimate end-to-end ReachOut experience
Enterprise: Contact vendor

Pricing Information

$25 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fingent

Date Founded

2003

Company Location

United States

Company Website

reachoutsuite.com

Company Facts

Organization Name

FieldEZ Technologies

Date Founded

2011

Company Location

India

Company Website

www.fieldez.com

Categories and Features

Appliance Repair

Not specified

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Multi-Location
Online Payments
Recurring Appointments

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Risk Assessment

Compliance

Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
Incident Management
Risk Management
Surveys & Feedback
Workflow / Process Automation

Electrical Estimating

Billing & Invoicing
Change Orders
Quotes / Proposals

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

Home Inspection

Billing & Invoicing
Commercial Inspections
Photo Editing
Repair Estimates
Report Summary
Templates

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Report Templates

Landscape Management

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Irrigation Tracking
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Lawn Care

Billing & Invoicing
Customer Management
Employee Management
Equipment Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service Dispatch

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Quotes / Estimates
Scheduling

Pool Service

Billing & Invoicing
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Quotes / Estimates
Scheduling
Work Order Management

Snow Removal

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Skip Logic

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Recurring Appointments
Scheduling
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Equipment Management

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling

Landscape Management

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Irrigation Tracking
Job Management
Mobile Access
Quotes / Estimates
Scheduling & Appointments
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Time & Attendance

Not specified

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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