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What is RealDecoy?

Choose a service provider that employs a technology-agnostic strategy to pinpoint the best solutions tailored for your organization. RealDecoy boosts your digital commerce return on investment with site search services designed to increase revenue while decreasing costs. Improve your conversion rates, average order values, and customer loyalty across all devices. Effectively handle a variety of data sources, complex search taxonomies, and support for different languages and currencies. This approach not only cuts operational expenses but also decreases costs related to customer service. Explore opportunities for merchandising, cross-selling, and up-selling to fully leverage your sales potential. Customize search results to ensure customers see only the most relevant products. By enhancing the site search experience, visitors can effortlessly locate desired items, discover new products, and return as loyal customers. The evaluation process includes both commercial and open-source technology solutions, recommending the most fitting options that meet business and technical requirements for optimal return on investment. This thorough methodology guarantees that your business remains agile and competitive in a rapidly changing digital environment, positioning you for long-term success.

What is Encapto?

A comprehensive platform designed for the curation and marketing of a wide range of IT services. Combine top-tier technology solutions with integrated eCommerce capabilities, efficient order management, and subscription billing systems. Utilizing a centralized MSP dashboard alongside automated provisioning can significantly reduce deployment times and costs by nearly 90%. Improve customer satisfaction and lower helpdesk inquiries through our intuitive self-service dashboard, specifically designed for users without technical expertise. Encapto’s straightforward self-service interface merges diverse technologies to enhance customer enjoyment, reduce support needs, build customer loyalty, and create seamless upselling opportunities. Empower your customers to handle their own requirements, allowing you to concentrate on expanding your business. Establish a customized storefront that showcases your product catalog, enabling clients to place their own orders easily. Efficient order processing encourages both upselling and cross-selling of your products, additional features, and exclusive promotions, ultimately driving greater revenue and customer delight. Furthermore, this approach not only streamlines transactions but also fosters a deeper connection between your brand and your clientele.

Media

Media

Integrations Supported

Cisco Meraki
Cisco Umbrella
QuickBooks Online
Spoonity
Xero
Zabbix

Integrations Supported

Cisco Meraki
Cisco Umbrella
QuickBooks Online
Spoonity
Xero
Zabbix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$280 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RealDecoy

Date Founded

2000

Company Location

Canada

Company Website

www.realdecoy.com/site-search/

Company Facts

Organization Name

Encapto

Date Founded

2014

Company Location

Australia

Company Website

www.encapto.com

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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