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Ratings and Reviews 0 Ratings
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What is RealTyme?
An overwhelming 91% of employees are prepared to compromise security for the sake of ensuring business continuity. RealTyme offers a robust platform for secure collaboration, allowing you to maintain complete control over your sensitive data. It provides a means to protect and manage your most confidential conversations within exclusive, private circles for members only. Users have the option to set all content to automatically erase either on demand or after it has been viewed, ensuring that no traces or data remain on RealTyme's servers. You can effectively supervise your team in real-time, fostering critical resilient communications that help keep operations running smoothly. By reducing unnecessary emails, productivity can be significantly improved while enabling secure collaboration among decentralized teams. With prioritized notifications, maintaining focus becomes much simpler. Every file and message is secured with end-to-end encryption, offering lifespan options and full data sovereignty. This platform is an excellent on-premises alternative to Skype for Business. Streamlining internal communications elevates engagement and ensures that all employees stay updated through real-time messaging, calls, and meetings, which are accessible from any device and network, thus guaranteeing effective and secure collaboration. As you embrace this modern communication era, you will discover that security and efficiency can indeed coexist harmoniously. With RealTyme, the future of workplace communication looks not only secure but also promisingly efficient.
What is Clarity Connect?
Clarity Connect is a specialized solution crafted for seamless utilization with Skype for Business, allowing for smooth integration that requires no additional software installations. Users, including agents and supervisors, can easily access its capabilities by simply opening their web browser, facilitating a hassle-free experience. This platform coexists with the existing Skype for Business infrastructure and call management, capitalizing on its unified communications and collaboration features while ensuring the high voice quality and reliability that users expect from Skype for Business. As a cloud-based option, Clarity Connect empowers organizations to establish a contact center that complements their on-premises Skype for Business environment. Additionally, it does away with the necessity for further on-site infrastructure or software clients, resulting in reduced costs and improved operational efficiency. Developed by Perficient, Clarity Connect is designed to scale effortlessly to meet the intricate demands of widely distributed contact centers, all without the financial burden of costly hardware or the need for specialized operational staff. This adaptability makes it an excellent choice for businesses aiming to enhance their communication processes and optimize their overall strategy. Moreover, its ease of integration and cost-effectiveness position it as a compelling option for organizations looking to innovate in their customer engagement efforts.
Integrations Supported
Amazon Connect
HCL MyXalytics
Salesforce
VoiceBase
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RealTyme
Date Founded
2007
Company Location
Switzerland
Company Website
www.realtyme.com
Company Facts
Organization Name
Perficient
Date Founded
1994
Company Location
United States
Company Website
www.perficient.com/what-we-do/platforms-and-technology/clarity-connect
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics