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What is RealTyme?

An overwhelming 91% of employees are prepared to compromise security for the sake of ensuring business continuity. RealTyme offers a robust platform for secure collaboration, allowing you to maintain complete control over your sensitive data. It provides a means to protect and manage your most confidential conversations within exclusive, private circles for members only. Users have the option to set all content to automatically erase either on demand or after it has been viewed, ensuring that no traces or data remain on RealTyme's servers. You can effectively supervise your team in real-time, fostering critical resilient communications that help keep operations running smoothly. By reducing unnecessary emails, productivity can be significantly improved while enabling secure collaboration among decentralized teams. With prioritized notifications, maintaining focus becomes much simpler. Every file and message is secured with end-to-end encryption, offering lifespan options and full data sovereignty. This platform is an excellent on-premises alternative to Skype for Business. Streamlining internal communications elevates engagement and ensures that all employees stay updated through real-time messaging, calls, and meetings, which are accessible from any device and network, thus guaranteeing effective and secure collaboration. As you embrace this modern communication era, you will discover that security and efficiency can indeed coexist harmoniously. With RealTyme, the future of workplace communication looks not only secure but also promisingly efficient.

What is Clarity Connect?

Clarity Connect is a specialized solution crafted for seamless utilization with Skype for Business, allowing for smooth integration that requires no additional software installations. Users, including agents and supervisors, can easily access its capabilities by simply opening their web browser, facilitating a hassle-free experience. This platform coexists with the existing Skype for Business infrastructure and call management, capitalizing on its unified communications and collaboration features while ensuring the high voice quality and reliability that users expect from Skype for Business. As a cloud-based option, Clarity Connect empowers organizations to establish a contact center that complements their on-premises Skype for Business environment. Additionally, it does away with the necessity for further on-site infrastructure or software clients, resulting in reduced costs and improved operational efficiency. Developed by Perficient, Clarity Connect is designed to scale effortlessly to meet the intricate demands of widely distributed contact centers, all without the financial burden of costly hardware or the need for specialized operational staff. This adaptability makes it an excellent choice for businesses aiming to enhance their communication processes and optimize their overall strategy. Moreover, its ease of integration and cost-effectiveness position it as a compelling option for organizations looking to innovate in their customer engagement efforts.

Media

Media

Integrations Supported

Integrations Supported

Amazon Connect
HCL MyXalytics
Salesforce
VoiceBase

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RealTyme

Date Founded

2007

Company Location

Switzerland

Company Website

www.realtyme.com

Company Facts

Organization Name

Perficient

Date Founded

1994

Company Location

United States

Company Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Categories and Features

Collaboration

Contact Management
Content Management
Document Management
Task Management
Version Control
Video Conferencing

Categories and Features

Call Center

Call Logging
Call Recording
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Real-time Chat
Reporting/Analytics

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