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What is Realtime-XLS?

Strengthen customer loyalty while increasing profitability with every interaction. Our innovative loyalty platform operates in real-time, effectively tracking and rewarding all customer transactions to ensure a distinctive and seamless experience for users. Central to our powerful system is Realtime-XLS, which boasts a flexible rules engine that continuously monitors and rewards every engagement and transaction across multiple channels instantly. Leveraging Realtime-XLS allows you to gain critical insights into your customers' behaviors related to banking, spending, and redemption, making it an essential resource for nurturing loyalty and enhancing profit margins. Moreover, our versatile solution supports a variety of value propositions, including coalition loyalty programs, point redemption options, merchant-funded promotions, and comprehensive bank-wide loyalty initiatives. With a complete set of standard APIs, seamlessly integrating loyalty programs into your current payment or banking systems, along with front-end and mobile applications, is an effortless task, ultimately elevating the customer experience. This strategic approach not only fosters customer loyalty but also significantly strengthens your overall business framework, paving the way for sustained growth and success.

What is Genloyal?

Maximize the potential of your customer data with our comprehensive integrated platform. This solution adeptly collects data from all customer interaction channels, which include POS systems, online transactions, and social media, giving you a complete view of your audience along with actionable insights that facilitate targeted promotions for better results. Our intuitive tools allow you to create and customize your loyalty rules based on various metrics, such as visit frequency, purchase behavior, spending habits, and social interactions. Whether you're initiating a new loyalty program or looking to improve an existing one, we are committed to helping you design the loyalty experience you envision. Furthermore, our platform includes a versatile segments editor for building custom audiences, and you can harness the power of automation through our state-of-the-art AI-driven audience targeting features, which streamline operations and lessen the need for additional teams. By taking advantage of these innovative capabilities, you can significantly boost customer engagement and retention, ultimately driving greater success for your business. In a competitive market, leveraging such cutting-edge tools can set you apart from the rest.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Google Chat
Instagram
Mailchimp
Odoo
SendGrid
Toast POS
Twilio
WhatsApp

Integrations Supported

Facebook
Facebook Messenger
Google Chat
Instagram
Mailchimp
Odoo
SendGrid
Toast POS
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collinson Group

Date Founded

1989

Company Location

United Kingdom

Company Website

www.collinsongroup.com/loyalty-and-customer-engagement/loyalty-engines/realtime-xls

Company Facts

Organization Name

Genloyal

Date Founded

2023

Company Location

United States

Company Website

www.genloyal.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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