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What is Realtime-XLS?

Strengthen customer loyalty while increasing profitability with every interaction. Our innovative loyalty platform operates in real-time, effectively tracking and rewarding all customer transactions to ensure a distinctive and seamless experience for users. Central to our powerful system is Realtime-XLS, which boasts a flexible rules engine that continuously monitors and rewards every engagement and transaction across multiple channels instantly. Leveraging Realtime-XLS allows you to gain critical insights into your customers' behaviors related to banking, spending, and redemption, making it an essential resource for nurturing loyalty and enhancing profit margins. Moreover, our versatile solution supports a variety of value propositions, including coalition loyalty programs, point redemption options, merchant-funded promotions, and comprehensive bank-wide loyalty initiatives. With a complete set of standard APIs, seamlessly integrating loyalty programs into your current payment or banking systems, along with front-end and mobile applications, is an effortless task, ultimately elevating the customer experience. This strategic approach not only fosters customer loyalty but also significantly strengthens your overall business framework, paving the way for sustained growth and success.

What is Capillary Loyalty+?

The Capillary Loyalty+ platform empowers brands to build and nurture strong connections with their most valuable customers by providing them with personalized rewards that are specifically tailored to their preferences. This adaptable omnichannel solution facilitates both transactional and behavioral engagements across a variety of channels, significantly increasing the likelihood of repeat purchases through a customized loyalty program software. By fostering brand loyalty, it encourages existing customers to return by strategically incentivizing their preferred actions within an all-encompassing loyalty framework. Capillary Loyalty Software equips brands with essential tools to nurture their top clientele by offering rewards that align with individual preferences. Its versatility extends across multiple touchpoints, including in-store experiences, eCommerce platforms, mobile websites, and applications, while also incorporating features such as custom reporting and visual dashboards. These capabilities enable businesses to assess the health of their customer base, pinpoint at-risk customers, and gain a unified perspective on purchasing behaviors, ultimately leading to a deeper understanding of consumer patterns. Moreover, the platform's sophisticated analytics provide brands with the insights necessary to refine their marketing strategies and further boost customer engagement, creating a more robust relationship with their audience over time. In this way, the Capillary Loyalty+ platform not only enhances customer satisfaction but also drives long-term business growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25,000 per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collinson Group

Date Founded

1989

Company Location

United Kingdom

Company Website

www.collinsongroup.com/loyalty-and-customer-engagement/loyalty-engines/realtime-xls

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com/products/loyalty-plus/

Categories and Features

Customer Loyalty

Customer Activity Tracking
Discount Management
Loyalty Card System
Member Portal

Categories and Features

Churn Prevention

Not specified

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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