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What is Rebounce?

A considerable portion of failed subscription payments does not succeed in being resolved during a retry phase, mainly due to reasons such as expired cards, 3D Secure prompts, and general declines from banks that necessitate customer action, and regrettably, many customers remain oblivious to the fact that their payment has not gone through. Rebounce provides seamless integration with payment processors like Stripe, Paddle, or Square in a matter of moments; when a payment fails, it examines the reason for the decline, initiates retries only when appropriate, and engages with customers through a streamlined series of communications via email, SMS, or WhatsApp, offering a direct link to a page where they can update their card details or confirm 3D Secure without needing to log in. Furthermore, this communication chain halts immediately once the invoice is paid. Our data indicates that 44% of customers who clicked on the payment link successfully completed their transactions on the site, a stark difference compared to the paltry 5.5% recovery rate achieved through automated retries. Additional functionalities include notifications for card expiration sent 30 days in advance, weekly updates on recovery efforts, and a complimentary 90-day audit of your Stripe account that is accessible in a read-only format and requires no registration. The pricing model is transparent: the Starter plan costs $3.50 per month, the Growth plan is priced at $14 per month, and the Scale plan is offered at $39 per month, all while taking no commission from the revenue that is recovered. By utilizing these features, businesses can significantly improve their strategies for recovering payments while also enhancing customer satisfaction.

What is Churnkey?

We provide all the essential tools your customer-focused team requires to enhance retention seamlessly. Our usual client experiences... A reduction in cancellations by as much as 42% The retrieval of nearly 89% of unsuccessful payments Significant savings on retention initiatives An increase in customer lifetime value by 28% A boost in monthly recurring revenue by 14% Become part of the SaaS firms that rely on Churnkey to safeguard more than $500 million in annual recurring revenue while ensuring customer satisfaction remains a top priority.

Media

Media

Integrations Supported

Paddle
Stripe
Square Payments

Integrations Supported

Paddle
Stripe
5X
AccessOwl
Braintree
Chargebee
HubSpot CRM
HubSpot Customer Platform
Intercom
Slack

API Availability

API Availability

Pricing Information

$3.50/month
Free Trial Offered?

Pricing Information

$100 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Rebounce

Date Founded

2026

Company Location

Brazil

Company Website

rebounce.dev

Company Facts

Organization Name

Churnkey

Date Founded

2020

Company Location

United States

Company Website

churnkey.co

Categories and Features

Categories and Features

Customer Success

Account Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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