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What is Recupra?

Recupra serves as an effective solution to the revenue challenges often neglected by front desk operations, tackling issues like unfilled appointment slots, patient no-shows, and those who have disengaged from treatment. Utilizing a suite of specialized AI agents, each designed for a particular function, the platform enhances clinic efficiency. The Reminder Agent is responsible for confirming upcoming appointments and facilitating rescheduling during calls. Meanwhile, the Waitlist Agent proactively reaches out to patients on the waitlist whenever cancellations occur to fill those slots promptly. The No-Show Agent follows up with patients who missed their appointments, assisting them in rebooking. Concurrently, the Reactivation Agent targets patients who haven't visited the clinic in some time to encourage their return. Additional agents handle patient intake, perform follow-ups, and resolve typical administrative queries. Each of these agents integrates smoothly with the clinic’s existing Electronic Health Records (EHR), ensuring accurate updates to the official calendar and patient records. They engage in natural conversations over the phone, skillfully managing objections and transferring calls to human staff for intricate issues when necessary. Moreover, Recupra complies with HIPAA regulations and is prepared to sign a Business Associate Agreement to uphold this commitment. Its pricing model is outcome-based, meaning clinics only pay when an agent successfully books an appointment, secures a confirmation, or recovers a missed visit, making it a financially viable choice for healthcare providers. This innovative strategy not only boosts operational efficiency but also greatly enhances patient involvement and loyalty, fostering a more robust relationship between healthcare providers and their patients. Ultimately, Recupra represents a significant advancement in how clinics can optimize their scheduling and patient management practices.

What is Oliver?

Many veterinary clinics encounter difficulties in managing cancellations and open appointment slots, leading to considerable financial setbacks each month due to unfilled openings. Oliver's waitlist feature simplifies this issue by automatically addressing these calendar vacancies without necessitating any phone calls from the clinic team. By adopting an online scheduling system that effectively integrates with your practice management software, clinics can significantly reduce phone inquiries, thereby delivering a more modern and efficient experience for clients. As both clinic staff and pet owners increasingly prefer texting due to its convenience and speed, clients can obtain immediate responses while staff can handle multiple discussions at once. Moreover, the ability to securely gather deposits during the booking process or through text messages eliminates the need for phone calls to collect sensitive data. With advanced encryption measures in place, you can be assured that your client's information remains confidential and secure. This progressive strategy not only boosts operational efficiency but also enhances the overall experience for clients, fostering stronger relationships between clinics and pet owners. Ultimately, a streamlined approach to scheduling and communication can transform the way veterinary practices interact with their clientele.

Media

Media

Integrations Supported

AdvancedMD
DrChrono
Healthie
Jane
Tebra
athenaOne

Integrations Supported

Google Business Profile
Google Calendar
Google Pay

API Availability

API Availability

Pricing Information

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Webinars
Online Training

Company Facts

Organization Name

Puppeteer AI

Date Founded

2023

Company Location

United States

Company Website

recupra.com

Company Facts

Organization Name

Oliver Software, Inc.

Date Founded

2022

Company Location

United States

Company Website

getoliver.com

Categories and Features

Categories and Features

Pet Care

Not specified

Veterinary

Not specified

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