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What is RedAlert?

RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.

What is PTS Solutions?

PTS Platinum Plus products are crafted to be intuitive, ensuring that even first-time users can navigate them with ease. Each stage of usage is accompanied by detailed help features, enhancing user experience. While PTS mainly targets small to mid-sized agencies, its powerful functionalities are equally effective for larger organizations in the sector. The platform supports multiple deployment methods, such as SaaS cloud solutions, on-premise installations, or systems managed by agencies, accommodating the unique needs of every agency. Moreover, it streamlines incident reporting for law enforcement, covering aspects like arrests, citations, evidence management, and compliance with NIBRS standards. Additionally, PTS offers specialized dispatch and event management tools tailored for 911 call centers, law enforcement, and emergency responders. Its capabilities span from fundamental booking and release functions to advanced jail and offender management, including the handling of mugshots and warrants. Users are empowered to conduct NCIC queries for criminal warrants, stolen items, and missing individuals from various devices like smartphones, tablets, or laptops, which ensures adaptability and efficiency across different operational scenarios. This adaptability ultimately positions PTS as an invaluable resource for agencies aiming to bolster their law enforcement and management functions, making it a top choice in the industry.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Alpine Software

Company Location

United States

Company Website

alpinesoftware.com/platform/

Company Facts

Organization Name

PTS Solutions

Date Founded

1988

Company Location

United States

Company Website

ptssolutions.com

Categories and Features

Categories and Features

Fire Department

Not specified

Jail Management

Not specified

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Scheduling

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