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features
design
support

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What is Redpen?

Redpen streamlines the process of reporting bugs and user feedback, enabling teams focused on products and services to efficiently handle feedback by automatically gathering essential details for quick resolution. Redpen for Developers Equip product teams with tools that allow them to provide visual feedback, enriched with context that is automatically recorded, directly into their issue tracking platforms, which not only minimizes development expenses but also enhances the speed and effectiveness of feature deployment. Redpen for Service Customers can effortlessly report issues and provide feedback, facilitating the incorporation of user insights to promote ongoing enhancements to the product, ultimately lowering support costs and boosting customer satisfaction levels. Key Features Capture issues visually with screen recordings or screenshots, gather advanced diagnostics automatically, utilize an integrated diagnostic viewer, achieve seamless connectivity with various issue tracking and service desk systems such as Jira, Azure, HubSpot, GitHub, and more, along with the convenience of auto-filling templates for efficiency. Additionally, Redpen fosters collaboration among teams, ensuring that all stakeholders are aligned and informed throughout the feedback process.

What is Filestage?

Filestage is a robust online proofing solution designed for enterprises, enabling teams to efficiently manage the review and approval of their projects. This platform streamlines the feedback process by automating and organizing communication, which minimizes mistakes and ensures adherence to standards. Clients and team members can instantly access and comment on files for various applications, including marketing initiatives, video production, website development, and product catalogs, allowing for smooth approval once tasks are finalized. Ideal for creative agencies as well as marketing departments in businesses of all sizes, Filestage caters to a diverse clientele. With over 530,000 users globally, it serves notable companies such as Sixt, Lufthansa, and NBC Universal, along with other prominent organizations like Sharp and GroupM, highlighting its widespread appeal and effectiveness. Its user-friendly interface and collaborative features make it a valuable asset for any team looking to enhance their workflow.

Media

No images available

Media

Integrations Supported

Integrations Supported

Asana
Basecamp
Dropbox
Google Drive
Jira
Jira Work Management
Slack
Smartsheet
Stackreaction
Trello
Wrike
viaSocket

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€89.00/month
Starter: €89.00/month
Pro: €219.00/month
Enterprise: flexible
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ajmera Infotech

Date Founded

2012

Company Location

United States

Company Website

www.redpen.ai/

Company Facts

Organization Name

Filestage

Date Founded

2015

Company Location

Germany

Company Website

www.filestage.io

Categories and Features

Design Collaboration

Not specified

Design Feedback

Not specified

Visual Feedback

Not specified

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Project Management

Collaboration

Brainstorming
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control

Content Collaboration

Not specified

Design Feedback

Not specified

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Delivery
File Type Conversion
Full Text Search
Print Management
Version Control

Marketing Compliance

Not specified

Online Proofing

Audit Trail
Due Date Tracking
File Sharing
Markup Tools
Role-Based Permissions
Status Tracking
Version Control

Team Communication

Activity / News Feed
Discussion Threads
File Sharing
Task Management

Visual Feedback

Not specified

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Graphical Workflow Editor
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

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