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What is Reelo?

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps F&B brands capture customer data, run loyalty programs, and stay connected with guests through personalized WhatsApp and SMS campaigns. The platform brings together CRM, loyalty, referrals, feedback collection, and campaign automation into a single system, reducing the need for multiple disconnected tools. Restaurants can track customer visits, spending patterns, and engagement history, and use these insights to segment guests into groups such as regulars, first-time visitors, and lapsed customers. Reelo enables restaurants to move beyond point-based loyalty by offering behaviour-driven engagement. Brands can set up tiered loyalty programs, win-back campaigns, birthday and anniversary offers, referral incentives, and time-bound rewards that encourage repeat visits. With built-in WhatsApp marketing and automation, restaurants can send targeted messages based on customer behavior, special occasions, or inactivity—without relying on generic discount blasts. The platform integrates with popular restaurant POS systems and messaging providers, allowing customer data from dine-in, delivery, and walk-in orders to flow into one centralized dashboard. Reelo is well suited for restaurants, cafes, QSRs, and multi-outlet brands looking to improve retention, increase repeat business, and build long-term customer relationships.

What is 99minds?

99minds delivers an all-encompassing approach for acquiring, retaining, and engaging customers. Our platform provides marketing automation solutions across various channels for both eCommerce and physical stores, including management and processing of Gift Cards, Loyalty and Reward Programs, as well as Coupons and Referral initiatives. The standout characteristic of 99minds is its user-friendly, plug-and-play marketing platform that is also budget-friendly. This tool equips marketing teams to design tailored promotions and foster a seamless omnichannel experience for consumers. By utilizing 99minds, businesses can transform their customers into enthusiastic brand advocates. Additionally, you have the ability to craft customized campaigns that captivate audiences, resulting in the generation of millions in coupons, data-driven discount codes, referral programs for shoppers, and loyalty initiatives aimed at retaining valued patrons. Moreover, the platform's analytics can help track campaign success and customer engagement effectively.

Media

Media

Integrations Supported

ALLPOS
Ciferon
DotPe
LUCID POS
Petpooja
Posify
RanceLab
Restroworks
RomioTech Cloud Kitchen
Vasy
eZee Burrp!

Integrations Supported

BigCommerce
Facebook
Instagram
Magento
Omnisend
Salesforce
Shopify
X (Twitter)
iPaaS.com

API Availability

Has API

API Availability

Pricing Information

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version
Free Trial Offered?

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Reelo

Date Founded

2016

Company Location

India

Company Website

www.reelo.io

Company Facts

Organization Name

99minds

Date Founded

2019

Company Location

United States

Company Website

www.99minds.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Personalization
SMS Marketing
Social Media Management
Website Builder

Categories and Features

Customer Loyalty

Not specified

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