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What is Reelo?

Reelo is a customer engagement and marketing platform built specifically for restaurants. It helps F&B brands capture customer data, run loyalty programs, and stay connected with guests through personalized WhatsApp and SMS campaigns. The platform brings together CRM, loyalty, referrals, feedback collection, and campaign automation into a single system, reducing the need for multiple disconnected tools. Restaurants can track customer visits, spending patterns, and engagement history, and use these insights to segment guests into groups such as regulars, first-time visitors, and lapsed customers. Reelo enables restaurants to move beyond point-based loyalty by offering behaviour-driven engagement. Brands can set up tiered loyalty programs, win-back campaigns, birthday and anniversary offers, referral incentives, and time-bound rewards that encourage repeat visits. With built-in WhatsApp marketing and automation, restaurants can send targeted messages based on customer behavior, special occasions, or inactivity—without relying on generic discount blasts. The platform integrates with popular restaurant POS systems and messaging providers, allowing customer data from dine-in, delivery, and walk-in orders to flow into one centralized dashboard. Reelo is well suited for restaurants, cafes, QSRs, and multi-outlet brands looking to improve retention, increase repeat business, and build long-term customer relationships.

What is LoyaltyPlant?

LoyaltyPlant is a specialized mobile application tailored for the restaurant industry, designed to streamline both the ordering process and loyalty programs, thereby cultivating strong emotional bonds with customers and promoting repeat patronage. By closely examining customer buying patterns and preferences, restaurants can uncover important insights that help them craft personalized brand experiences. This enables the execution of targeted marketing campaigns that focus on specific segments of the customer base, in addition to allowing for the tracking of conversion rates and the analysis of results via detailed data visualizations. To ensure that you make the most of the platform and enhance the returns from your loyalty programs, a dedicated customer success manager is on hand to provide expert advice. You can engage with your customers in a way that aligns with your business strategy and timing needs. The method of earning, selecting, and redeeming points not only fosters positive emotions and loyalty towards your brand but also transcends a simple discount-driven transactional model. This application not only aids in understanding consumer behaviors but also empowers you to forge significant interactions that truly resonate with your target audience, ultimately leading to a more engaged customer base. By integrating these features, LoyaltyPlant aims to elevate the overall customer experience while driving sustainable growth for restaurants.

Media

Media

Integrations Supported

ALLPOS
Ciferon
DotPe
Gofrugal ServeEasy
LUCID POS
Petpooja
Posify
Quickbill
RanceLab
Restroworks
RomioTech Cloud Kitchen
Vasy
eZee Burrp!

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

₹2500/month
₹2500 /outlet/month
Billed every 12 months
Free Version
Free Trial Offered?

Pricing Information

$250 per month

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Reelo

Date Founded

2016

Company Location

India

Company Website

www.reelo.io

Company Facts

Organization Name

LoyaltyPlant

Date Founded

2011

Company Location

United States

Company Website

www.loyaltyplant.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Personalization
SMS Marketing
Social Media Management
Website Builder

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Popular Alternatives

Popular Alternatives

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