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Our Guides utilize a cutting-edge digital platform complemented by distinctive data models to engage with elusive members and foster ongoing interaction. By attentively listening to their needs and communicating in relatable ways, Guides effectively inspire and motivate individuals. Members gain the advantage of having a reliable companion and a knowledgeable ally equipped with the insights and resources necessary to help them overcome challenges. Reema is regarded as an AI-enhanced confidant, available via text 24/7. By leveraging insights from our data models, the Guides tailor messages to reach the right individuals at the most impactful times, using the most suitable communication styles. This strategy enables Reema to blend authentic human interaction with automated functions, achieving both personalization and scalability. Through the integration of public data and our exclusive engagement metrics, Reema's data engine anticipates which members may be at risk, allowing Guides to take proactive measures and prevent costly healthcare interventions by connecting with those who might feel isolated. This deliberate engagement approach not only changes lives over time but also promotes better health outcomes for members. Moreover, the combination of advanced technology and genuine human connection cultivates a robust support system that facilitates significant transformation in the lives of those we serve. In this way, Reema not only supports individual needs but also contributes to a broader vision of community health improvement.
What is FastTrack?
Infinitus empowers healthcare businesses with FastTrackâ„¢, an AI-driven copilot that automates complex administrative tasks to maximize productivity. Whether it's skipping hold times or navigating through over 1,000 payor IVR systems, FastTrackâ„¢ ensures employees can complete more calls in less time without sacrificing service quality. With AI capabilities such as intelligent call initiation, auto IVR navigation, and parallel call processing, Infinitus significantly reduces employee burden and improves workflow efficiency. This enterprise-ready solution is purpose-built for healthcare tasks like claims, prior authorizations, and benefit verification. FastTrackâ„¢ integrates seamlessly with popular CRMs and EHRs and is HIPAA and SOC 2 Type 2 compliant, making it a trusted tool for Fortune 50 companies in the healthcare industry. Designed to scale with your business, Infinitus offers a secure, compliant, and powerful solution to help healthcare providers serve more patients without adding staff.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reema Health
Company Location
United States
Company Website
www.reemahealth.com/solutions
Company Facts
Organization Name
Infinitus
Date Founded
2019
Company Location
United States
Company Website
www.infinitus.ai/product/ai-copilots/