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What is Refiner?

Refiner is a tool focused on enhancing customer satisfaction, crafted specifically for SaaS, eCommerce, and membership platforms. With our sleek and user-friendly survey widgets, you can pose any inquiries to your customers while they engage with your product, allowing them to respond in their own brand's environment and at the opportune moment. Refiner fits effortlessly into your current marketing and sales approaches, enabling the smooth synchronization of survey results with the tools you already utilize, such as your CRM, email marketing automation platform, or even Excel. This tool empowers you to deepen your understanding of your users, their requirements, and how you can assist them in achieving their objectives. Begin your journey today without any cost, and enhance your conversion and retention rates by gathering more insightful customer data. By leveraging this information, you can tailor your offerings to better meet the needs of your audience.

What is 1Flow?

Transforming more individuals into loyal customers is achievable by leveraging user insights effectively. Implement automatic surveys that engage your users while they navigate your app or website, enabling you to gather valuable feedback and understand their preferences and motivations. This understanding can significantly enhance customer retention. With the aid of AI, any team member can effortlessly design personalized user research surveys in just seconds. By simply outlining your objectives, 1Flow AI constructs a tailored survey in under five seconds, drawing on its extensive expertise. Enjoy the flexibility of creating visually appealing in-app flows with custom fonts and colors, while also selecting from various widget sizes and placements. This allows you to provide users with an experience that seamlessly integrates with your brand identity. Additionally, you can activate flows at optimal moments by setting rules based on page URLs and specific events, ensuring you connect with users when they are most engaged and eager to share their thoughts. Ultimately, this approach not only enhances user experience but also fosters deeper relationships with your audience.

Media

Media

Integrations Supported

Gmail
Google Sheets
Mixpanel
Segment
Slack
Zapier
ActiveCampaign
Asana
Drip
Google Analytics
Google Calendar
Google Forms
LinkedIn
Microsoft Outlook
Motileo
Trello
Weekdone
Zoho Analytics

Integrations Supported

Gmail
Google Sheets
Mixpanel
Segment
Slack
Zapier
HubSpot CRM
RevenueCat

API Availability

API Availability

Has API

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Pricing Information

$200 per month
$250 per month if billed monthly
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Refiner

Company Location

France

Company Website

refiner.io

Company Facts

Organization Name

1Flow

Date Founded

2021

Company Location

United States

Company Website

1flow.ai/

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Feedback Collection
Survey Management

Lead Scoring

Not specified

NPS

Not specified

Product Analytics

Not specified

Survey

Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Categories and Features

Customer Feedback

Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback

User Research

Not specified

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