Kommo Reviews & Ratings

Kommo

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Refiner?

Refiner is a tool focused on enhancing customer satisfaction, crafted specifically for SaaS, eCommerce, and membership platforms. With our sleek and user-friendly survey widgets, you can pose any inquiries to your customers while they engage with your product, allowing them to respond in their own brand's environment and at the opportune moment. Refiner fits effortlessly into your current marketing and sales approaches, enabling the smooth synchronization of survey results with the tools you already utilize, such as your CRM, email marketing automation platform, or even Excel. This tool empowers you to deepen your understanding of your users, their requirements, and how you can assist them in achieving their objectives. Begin your journey today without any cost, and enhance your conversion and retention rates by gathering more insightful customer data. By leveraging this information, you can tailor your offerings to better meet the needs of your audience.

What is Kommo?

Kommo, previously known as amoCRM, stands out as the world's pioneering messaging-centric customer relationship management system. With its multi-channel communication feature, users can engage with customers through various platforms such as messaging apps, emails, and phone calls, all consolidated within a single application. This integration facilitates personalized and direct interactions with clients, enhancing the customer experience. Additionally, managers appreciate the robust analytics, comprehensive reporting, and efficient automation capabilities that the platform offers. As a result, it serves as an excellent sales solution tailored specifically for entrepreneurs and small businesses seeking to streamline their communication processes. By leveraging these tools, users can maximize their outreach and improve overall customer satisfaction.

Media

Media

Integrations Supported

ActiveCampaign
Gmail
Google Analytics
Google Calendar
Google Contacts
Instagram
Microsoft Outlook
Slack
Zapier
LinkedIn
Segment

Integrations Supported

ActiveCampaign
Gmail
Google Analytics
Google Calendar
Google Contacts
Instagram
Microsoft Outlook
Slack
Zapier
Constant Contact Lead Gen & CRM
Desktop.com
FormKeep
Qlik Application Automation
RingCentral RingCX
Telegram
Tidio
WordPress
Wrike

API Availability

API Availability

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Pricing Information

$15/month/user
Test drive Kommo for 14 days free
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Refiner

Company Location

France

Company Website

refiner.io

Company Facts

Organization Name

QSOFT

Date Founded

2011

Company Location

United States

Company Website

www.kommo.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Feedback Collection
Survey Management

Lead Scoring

Not specified

NPS

Not specified

Product Analytics

Not specified

Survey

Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Scoring

Not specified

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