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Ratings and Reviews 0 Ratings
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Rekon's leading software solution expertly manages lien releases and assignments, while adeptly accommodating the unique requirements of more than 3,600 recording offices, significantly reducing the chances of errors and their corresponding penalties. The system continuously archives and refreshes all recording standards and ensures ongoing dialogue with local recording offices to promptly incorporate any updates into the software. By automating numerous tasks such as data entry, calculating recording fees, and processing payment checks, the platform enhances overall efficiency. Furthermore, workflows are systematically allocated, and the duration of each work queue is carefully monitored, enabling servicers to assess and optimize employee performance. Given the vast diversity of recording requirements, handling lien releases and assignments manually can result in considerable mistakes and costly delays. Rekon’s advanced technological solution not only simplifies the entire process but also grants servicers complete control over their documentation. This level of sophistication allows servicers to concentrate on their primary duties, assured that their recording tasks are managed with proficiency. Ultimately, this innovative approach not only boosts productivity but also fosters a more streamlined workflow across the board.
What is Q-assign?
Q-assign is a comprehensive tool integrated within Salesforce that automates the distribution of leads and cases, thus enhancing the workflow for both sales and service teams. This solution enables companies to manage records—such as leads, cases, accounts, and custom objects—by applying customizable rules that take into account various factors like territory, skills, priority, and availability. With the capability to support various distribution methods, including round robin, load balancing, and rule-based assignments, Q-assign guarantees that tasks are allocated fairly and efficiently. It operates in real time, allowing for immediate record assignments as they are created or altered, which helps to reduce response times and prevents potential leads from going cold. In addition, Q-assign features tools for tracking the effectiveness of assignments, managing queues, and balancing team workloads, especially when some members are unavailable, which ultimately boosts overall productivity and responsiveness. Moreover, this solution equips organizations to adjust their assignment strategies in alignment with changing business needs and team dynamics, ensuring continuous improvement and efficiency. As a result, Q-assign not only streamlines operations but also fosters a more agile and responsive team environment.
Integrations Supported
Ortoo
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Rekon Technologies
Date Founded
1994
Company Location
United States
Company Website
www.rekon.com/rekon
Company Facts
Organization Name
Ortoo
Date Founded
2010
Company Location
United Kingdom
Company Website
ortooapps.com/q-assign/
Categories and Features
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages