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What is Rekon?

Rekon's leading software solution expertly manages lien releases and assignments, while adeptly accommodating the unique requirements of more than 3,600 recording offices, significantly reducing the chances of errors and their corresponding penalties. The system continuously archives and refreshes all recording standards and ensures ongoing dialogue with local recording offices to promptly incorporate any updates into the software. By automating numerous tasks such as data entry, calculating recording fees, and processing payment checks, the platform enhances overall efficiency. Furthermore, workflows are systematically allocated, and the duration of each work queue is carefully monitored, enabling servicers to assess and optimize employee performance. Given the vast diversity of recording requirements, handling lien releases and assignments manually can result in considerable mistakes and costly delays. Rekon’s advanced technological solution not only simplifies the entire process but also grants servicers complete control over their documentation. This level of sophistication allows servicers to concentrate on their primary duties, assured that their recording tasks are managed with proficiency. Ultimately, this innovative approach not only boosts productivity but also fosters a more streamlined workflow across the board.

What is Q-assign?

Q-assign is a comprehensive tool integrated within Salesforce that automates the distribution of leads and cases, thus enhancing the workflow for both sales and service teams. This solution enables companies to manage records—such as leads, cases, accounts, and custom objects—by applying customizable rules that take into account various factors like territory, skills, priority, and availability. With the capability to support various distribution methods, including round robin, load balancing, and rule-based assignments, Q-assign guarantees that tasks are allocated fairly and efficiently. It operates in real time, allowing for immediate record assignments as they are created or altered, which helps to reduce response times and prevents potential leads from going cold. In addition, Q-assign features tools for tracking the effectiveness of assignments, managing queues, and balancing team workloads, especially when some members are unavailable, which ultimately boosts overall productivity and responsiveness. Moreover, this solution equips organizations to adjust their assignment strategies in alignment with changing business needs and team dynamics, ensuring continuous improvement and efficiency. As a result, Q-assign not only streamlines operations but also fosters a more agile and responsive team environment.

Media

Media

Integrations Supported

Integrations Supported

Ortoo
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Rekon Technologies

Date Founded

1994

Company Location

United States

Company Website

www.rekon.com/rekon

Company Facts

Organization Name

Ortoo

Date Founded

2010

Company Location

United Kingdom

Company Website

ortooapps.com/q-assign/

Categories and Features

Mortgage and Loans

Document Management
Government Loans

Categories and Features

Popular Alternatives

Popular Alternatives