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What is Relay?

Boost your business's reach without sacrificing your profit margins! With Relay, you can streamline orders from multiple platforms, ensuring that your marketing initiatives through third-party applications remain intact while significantly cutting down on delivery expenses. Don’t allow third-party services to eat into your profits with their exorbitant fees. By choosing Relay for your fulfillment, you could reduce your delivery commissions by an astonishing 75%. Eliminate the complications of juggling various applications and devices; we offer a cohesive management system that seamlessly merges phone orders, online orders, and integrates with top delivery apps overnight! Schedule a consultation with one of our specialists to discuss your restaurant's unique needs, and they will introduce you to the cutting-edge technology and services that Relay provides. Just opt out of the delivery options on third-party platforms and keep receiving orders from them while leveraging Relay as a more economical and dependable delivery solution. Transition today and discover how your restaurant can flourish with lower costs and enhanced operational efficiencies, paving the way for long-term success!

What is Burq?

Burq is an all-encompassing cloud delivery orchestration platform specifically designed for retailers, grocery stores, convenience shops, distributors, and teams managing orders across multiple locations and carriers, including their own fleets. The solution easily integrates with existing order and logistics systems through an API, webhooks, or an intuitive dashboard. With each order processed, Burq evaluates various provider and fleet options based on criteria such as delivery commitments, availability, and operational standards, thus enabling efficient dispatching, tracking, rerouting, customer alerts, and exception management. Its Decision Graph carefully records all available options, actions taken, and the rationale behind each choice, ensuring transparency throughout the process. Users can select from different decision-making modes, including manual, shadow, review, or fully autonomous, while ensuring that human oversight and established rules dictate the execution of these decisions. In addition to these features, Burq offers management of provider networks, optimization of driver workflows, assessment of delivery performance, billing reconciliation, and QR code-enabled in-store checkout solutions. The platform is certified with SOC 2 Type II and ISO 27001, reflecting a strong commitment to protecting sensitive data, and it has processed over $500 million in orders across the United States and Canada, highlighting its substantial influence in the logistics industry. Furthermore, Burq's flexible approach allows businesses to adapt their delivery strategies rapidly to meet changing demands in a dynamic marketplace.

Media

Media

No images available

Integrations Supported

Accur8 TMS
Bbot
Konstantly
Teal

Integrations Supported

DoorDash
Grubhub
Model Context Protocol (MCP)
Roadie
Shipt
Uber

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Relay

Company Location

United States

Company Website

www.relay.delivery/

Company Facts

Organization Name

Burq

Date Founded

2021

Company Location

United States

Company Website

burq.ai/

Categories and Features

Courier

Not specified

Delivery Management

Not specified

Categories and Features

Delivery Management

Not specified

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