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What is Relay?

Relay Network is transforming digital engagement with its Business Feed Platform, a first-of-its-kind communication channel that merges the convenience of SMS with the immersive, personalized experience of scrolling feeds. Designed for mobile-first interaction, Relay’s feeds give customers direct access to timely, curated content in a secure environment—without needing to download an app or remember a password. Each feed becomes an actionable hub where users can view videos, sign forms, complete surveys, chat in real time, and make informed decisions effortlessly. The platform’s advanced automation tailors every message to the customer’s journey, ensuring communication that feels both relevant and immediate. Businesses across industries use Relay to onboard clients, promote offers, and deliver compliance-sensitive updates safely, thanks to HIPAA, TCPA, SOC 2, and HITRUST certification. Its versatility powers outcomes in healthcare, financial services, and membership organizations, driving measurable lifts in engagement, satisfaction, and retention. Results include 10x more engagement than email, 42% higher medication compliance, and 46% boosts in account funding. Relay’s feeds outperform traditional communication channels by bringing together personalization, analytics, and usability in one continuous experience. Its secure, no-friction design enables organizations to scale meaningful digital connections with every customer. Ultimately, Relay empowers enterprises to create better journeys, stronger relationships, and smarter communication ecosystems built around trust and simplicity.

What is Firefox Relay?

Firefox Relay offers a convenient way to generate email aliases that protect your real email address from public exposure, ensuring that all incoming correspondence is redirected to your actual inbox. This functionality allows you to filter out unwanted emails, so you only receive messages that matter to you. To utilize this feature, simply sign up using your Firefox account. By distributing Relay email aliases instead of your actual address, you can effectively safeguard your inbox and maintain your personal privacy. Whenever a website prompts you for your email while browsing, the Relay icon will appear for easy access. You can track the aliases you've created by logging into the Relay dashboard. Any messages sent to these aliases will be seamlessly forwarded to your real email. If an alias begins to receive spam or other unwanted communications, you can conveniently block all emails or remove the alias directly from the dashboard, granting you full control over your email privacy. Consequently, this service enhances your online security and offers peace of mind as you navigate the web. Ultimately, Firefox Relay empowers you to take charge of your digital interactions.

Media

Media

Integrations Supported

Adobe Marketo Engage
Bitwarden
Desktop.com
Eloqua
Hemi
Mozilla Firefox
Salesforce
Salesforce Agentforce Service
WorkMarket

Integrations Supported

Adobe Marketo Engage
Bitwarden
Desktop.com
Eloqua
Hemi
Mozilla Firefox
Salesforce
Salesforce Agentforce Service
WorkMarket

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.99 ⁨⁩per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relay Network

Date Founded

2010

Company Location

United States

Company Website

www.relaynetwork.com

Company Facts

Organization Name

Mozilla

Date Founded

2005

Company Location

United States

Company Website

relay.firefox.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

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