Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Greatmail Reviews & Ratings
    7 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,133 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,881 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,007 Ratings
    Company Website
  • RedFlag Reviews & Ratings
    133 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,143 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    47 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,373 Ratings
    Company Website

What is Relay?

Relay Network is transforming digital engagement with its Business Feed Platform, a first-of-its-kind communication channel that merges the convenience of SMS with the immersive, personalized experience of scrolling feeds. Designed for mobile-first interaction, Relay’s feeds give customers direct access to timely, curated content in a secure environment—without needing to download an app or remember a password. Each feed becomes an actionable hub where users can view videos, sign forms, complete surveys, chat in real time, and make informed decisions effortlessly. The platform’s advanced automation tailors every message to the customer’s journey, ensuring communication that feels both relevant and immediate. Businesses across industries use Relay to onboard clients, promote offers, and deliver compliance-sensitive updates safely, thanks to HIPAA, TCPA, SOC 2, and HITRUST certification. Its versatility powers outcomes in healthcare, financial services, and membership organizations, driving measurable lifts in engagement, satisfaction, and retention. Results include 10x more engagement than email, 42% higher medication compliance, and 46% boosts in account funding. Relay’s feeds outperform traditional communication channels by bringing together personalization, analytics, and usability in one continuous experience. Its secure, no-friction design enables organizations to scale meaningful digital connections with every customer. Ultimately, Relay empowers enterprises to create better journeys, stronger relationships, and smarter communication ecosystems built around trust and simplicity.

What is PortalCX?

Content customers are those who are kept well-informed. PortalCX serves as an all-in-one experience platform that allows for a personalized portal where you can keep track of project developments and streamline communication to promote customer satisfaction. With the use of PortalCX, both you and your clients benefit from immediate access to project updates via an intuitive app that functions as a central communication hub for interactions, referrals, and promotional initiatives. The user-friendly interface of our application showcases your progress and automates customer service tasks, enabling both parties to effectively oversee work while the built-in two-way communication and email capabilities guarantee seamless coordination. The most appealing feature? Everything operates from a singular platform. Poor communication can elevate stress levels and lead to more cancellations. By providing real-time updates through PortalCX, you can enhance customer trust, achieving a notable 20% decrease in churn and support costs. Furthermore, PortalCX diligently keeps clients updated on project milestones and actively prompts them to share reviews and referrals, thereby bolstering your business’s reputation and strengthening customer engagement. This holistic approach not only fosters transparency but also cultivates a loyal customer base.

Media

Media

Integrations Supported

Salesforce
Adobe Marketo Engage
Asana
ClickUp
Desktop.com
Eloqua
Gmail
Google Sheets
Hemi
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce Agentforce Service
Trello
WorkMarket
Zapier

Integrations Supported

Salesforce
Adobe Marketo Engage
Asana
ClickUp
Desktop.com
Eloqua
Gmail
Google Sheets
Hemi
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce Agentforce Service
Trello
WorkMarket
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relay Network

Date Founded

2010

Company Location

United States

Company Website

www.relaynetwork.com

Company Facts

Organization Name

PortalCX, Inc.

Date Founded

2021

Company Location

United States

Company Website

www.portalcx.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Popular Alternatives

Popular Alternatives

Relay Reviews & Ratings

Relay

Relay Network
Selectron Relay Reviews & Ratings

Selectron Relay

Selectron Technologies
Sitefotos Reviews & Ratings

Sitefotos

Pahobee
Relay Reviews & Ratings

Relay

Relay Technologies