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What is Remark?

Remark revolutionizes the conventional in-store experience by converting it into a digital format through the use of AI personas that are shaped by authentic expert interactions, enabling them to adeptly guide, customize, and elevate each shopper's experience in real-time. As users engage with the platform, they interact with intelligent assistants that are aware of the context, capable of addressing requests such as adjusting sizes, altering shipping addresses, or suggesting complementary products directly on the website, thus streamlining the process and reducing the need for customer support. Every interaction plays a crucial role in building a constantly growing knowledge base, allowing for personalized modifications to on-site content, including titles, descriptions, and specifications, which are informed by various metrics like conversion rates, search queries, UTM tags, user navigation trends, and geographical data. Moreover, the platform features dynamic blog posts that deliver expert insights, ready for publication, while allowing for seamless integration that facilitates immediate actions related to orders, inventory oversight, CRM, and other pertinent systems. It also boasts robust enterprise-level capabilities that support the customization of data retention, redaction, and encryption policies, ensuring comprehensive role-based access control and the preservation of secure, immutable audit trails. This thorough approach not only enriches the user experience but also guarantees the meticulous management and protection of data throughout all stages of interaction. Ultimately, Remark stands out as a pioneering solution that not only enhances retail efficiency but also prioritizes user satisfaction and data security.

What is Cognilyze?

Cognilyze was founded on the principle that true personalization involves more than just gathering data or insights commonly associated with personal shopping; it is fundamentally about grasping the deeper motivations that drive consumer behavior. While many retailers can track what items consumers buy, Cognilyze takes a more comprehensive approach by exploring the reasons behind those purchases. By merging psychology with advanced technology, we develop individualized "psychological profiles" for each shopper, which greatly enhances their experience through various channels during their shopping journey. This process starts with "search pages" that intuitively understand the shopper's motivations, enabling personalized recommendations that include new, niche, and cross-category products. Furthermore, we enrich sites with tailored content and employ remarketing and retargeting strategies using customized emails and push notifications aligned with each shopper's psychological profile. Our "Discovery Pages" ultimately surprise and delight shoppers by showcasing unique products that connect with their deeper desires and aspirations, leading to a more fulfilling shopping experience. By prioritizing the emotional dimensions of shopping, we strive to create a bond that extends well beyond simple transactions, fostering lasting customer loyalty. This innovative approach not only transforms the shopping experience but also sets a new standard in the retail industry.

Media

Media

Integrations Supported

BigCommerce
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Salesforce Commerce Cloud
Segment
Shopify
Stripe
WooCommerce
Zapier
Zendesk

Integrations Supported

BigCommerce
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Salesforce Commerce Cloud
Segment
Shopify
Stripe
WooCommerce
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$2,700 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Remark

Company Location

United States

Company Website

www.withremark.com

Company Facts

Organization Name

Cognilyze

Company Location

Israel

Company Website

cognilyze.com/about/

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

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