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What is Remote Eye?

Remote Eye is a groundbreaking software solution that leverages smart glasses, smartphones, tablets, and PCs to streamline the exchange of information between on-site workers and support teams. This platform is specifically designed to assist users in tackling complex tasks and sustaining operations by offering immediate access to vital data while continuously monitoring the current environment. Users can connect with specialists through live video remote assistance, enabling instant troubleshooting and quick resolution of any emerging issues. Equipped with features such as hands-free operation, cloud integration, screen sharing, and high-definition communication tools, Remote Eye simplifies the process of problem-solving and resolution. Moreover, it allows users to share data during calls and record interactions for future reference with remote collaborators or external experts. The addition of a red dot pointer serves to enhance focus on key aspects during conversations, making discussions more effective. Our platform prioritizes seamless communication, data security, and the simplification of business engagements with important clients, enabling you to focus on the core aspects of your operations. With Remote Eye, you do not just acquire a tool; you gain a dedicated partner committed to boosting productivity and fostering collaboration in your workplace. By integrating such advanced features, Remote Eye positions itself as an essential ally in navigating the challenges of modern business environments.

What is Fixzy Assist?

Fixzy connects homeowners, tenants, and occupants instantly with maintenance and repair professionals. Utilizing cutting-edge augmented reality, artificial intelligence, and advanced computer vision, Fixzy's web application enables live video interactions and offers intuitive tools compatible with both mobile devices and desktop computers. This innovative platform allows property stakeholders to swiftly tackle issues, thereby reducing stress, preventing further damage, and minimizing the necessity for on-site visits, regardless of time or location. The web app's no-download feature permits technicians to assist occupants through their smartphones, facilitating remote troubleshooting that harnesses the power of AR and AI technologies. Occupants can easily submit accurate measurements, detailed damage reports, and analyze problems using the app's computer vision capabilities. You can arrange a live video session with our experts to discover how they can effectively aid your occupants with remote features such as live hand overlays, pointers, toolkits, document sharing, zoom functions, and translation services, ensuring that help is always just a click away. This groundbreaking approach not only accelerates resolution times but also significantly enhances the overall service experience for all parties involved. By streamlining communication and support, Fixzy paves the way for a more efficient and effective maintenance process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$22.84 per month
Billed annually
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Wideum

Date Founded

2015

Company Location

Spain

Company Website

wideum.com/remote-eye

Company Facts

Organization Name

Fixzy Assist

Date Founded

2016

Company Location

United Kingdom

Company Website

www.fixzy.co.uk

Categories and Features

Categories and Features

Augmented Reality

3D Objects

Remote Support

Real-time Chat

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