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What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

What is Repair Karte?

Repair Karte is a web-based management solution tailored for repair shops and retail outlets. It simplifies the intake process of customers and items by converting them into repair tickets that document reported issues, cost estimates, due dates, storage locations, and current job status. Businesses can enhance customer communication through automated email notifications, seek approval for estimates, and provide a specialized webpage for tracking repair progress. The software supports a variety of payment methods, including deposits, full checkouts, cash, card transactions, and split payments, in addition to features like register closing, inventory control for parts, repair tags, and the creation of estimates, invoices, and receipts. It also supports multiple workflows, such as managing mail-in jobs, scheduling on-site repair services, and importing existing data from spreadsheets. Repair Karte serves a wide array of businesses involved in the repair of items like electronics, musical instruments, watches, footwear, bicycles, cameras, household appliances, eyewear, and clothing. Accessible via any web browser, it negates the need for local software installations and maintenance. Users on the free plan face a limitation of 100 repairs per month, while paid subscriptions provide higher repair quotas and a richer feature set. This versatility positions Repair Karte as a valuable option for businesses of all sizes engaged in repair services, ensuring that they can operate efficiently and effectively in today's dynamic marketplace. Furthermore, its user-friendly interface encourages adoption among staff of varying technical backgrounds.

Media

Media

No images available

Integrations Supported

Stripe
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Tyro EFTPOS
Xero

Integrations Supported

Stripe
LINE

API Availability

API Availability

Pricing Information

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Offered?

Pricing Information

$25/shop/month
Free plan: up to 100 repairs per month and 1 staff login, with no time limit. Standard: $25 per shop per month or $250 per year. Pro: $49 per shop per month or $490 per year. New accounts receive Pro features for 30 days, then move to Free unless a paid plan is chosen.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Company Facts

Organization Name

Repair Karte

Date Founded

2026

Company Location

Japan

Company Website

repairkarte.com/en

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Work Order Management

Jewelry Store Management

Commission Management
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Not specified

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