What is SpudgerHQ?
SpudgerHQ is a cloud-driven software solution designed specifically for independent mobile repair shops. It combines a range of features such as managing customer information and devices, tracking repairs, processing point-of-sale transactions, overseeing inventory, handling purchases, fulfilling customer orders, and delivering in-depth reporting functionalities.
Team members can input IMEI or serial numbers, evaluate device conditions along with reported issues, add necessary services and parts, assign technicians, and manage jobs throughout the repair lifecycle, which includes quality control, payment handling, and customer pickups. Digital repair agreements enable customers to review and sign documents, ensuring that notes and job statuses are regularly updated for clarity and transparency.
Moreover, the platform includes vital tools for inventory oversight, allowing users to receive stock, conduct stock assessments, manage reserved items for customer orders, produce receipts, scrutinize sales reports, and execute end-of-day reconciliations. Tailored to meet the needs of both solo shop owners and repair teams, the Solo and Team plans offer features like staff account creation, role assignments, and technician management, addressing diverse operational requirements. This intuitive, web-based platform is fully compatible with desktops, tablets, and smartphones, and it provides a 14-day free trial period, giving potential users the opportunity to evaluate its functions before committing to a subscription, which enhances user confidence in their decision-making process.
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Screenshots and Video
SpudgerHQ desktop purchase-order invoice review screen showing supplier information, invoice fields, a 99-line item table, and item-matching actions.