What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

Pricing

Price Starts At:
€49/month
Price Overview:
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, FixVault provides an API

Screenshots and Video

Desktop point-of-sale screen with cart, accessory catalog, order actions, and checkout.

Desktop point-of-sale screen with cart, accessory catalog, order actions, and checkout.

Company Facts

Company Name:
E.repare
Date Founded:
2016
Company Location:
France
Company Website:
fixvault.fr

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
French

FixVault Categories and Features