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What is SpudgerHQ?

SpudgerHQ is online software for independent phone and device repair shops that want repairs, sales, and inventory in one place instead of separate tools. Repair intake captures the customer, device details with IMEI or serial number, the reported issue, and pre-existing damage marked on a Device Damage Sketch. Technicians add parts and services, complete QA checks, and move the job to payment and pickup, with repair history kept on the customer record. Repair Agreements can be signed by QR code or email. SpudgerHQ also includes a POS for products and serialized devices, inventory with purchasing, receiving, labels, and stocktakes, and Customer Orders with deposits and reservations. Sales reports, end-of-day cash closeout, staff PINs, and Workspace Lock cover daily store operations. It runs in the browser on desktop, tablet, or mobile. Solo and Team plans are available monthly or annually, with a 14-day free trial.

What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Facebook Messenger
PayPal Point of Sale
Revolut
SumUp
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$15/month
Solo is $15/month or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial Offered?

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

SpudgerHQ

Date Founded

2026

Company Location

Vietnam

Company Website

spudgerhq.com

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Not specified

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