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What is RepairLink?

RepairLink serves as a digital hub for parts procurement, designed to connect automotive dealerships, suppliers, and repair shops through a cohesive online system for sourcing and acquiring mechanical components. With its user-friendly web interface, repair facilities can effortlessly search for, compare prices, and order OEM parts straight from their preferred dealership suppliers, thereby simplifying the entire process and removing the hassle of traditional ordering methods like phone calls or faxes. Accessible from any computer or mobile device with internet access, the platform allows users to electronically manage and submit their parts orders while keeping tabs on real-time pricing and availability, along with detailed information about each part. Furthermore, it includes VIN-based lookup tools, enabling repair shops to accurately determine the right parts for specific vehicles and is enhanced with technical diagrams and illustrations that promote greater order accuracy. This innovative system not only saves valuable time in the parts procurement process but also empowers repair facilities to dedicate more attention to their primary operations and improve customer service. Ultimately, RepairLink transforms the parts ordering experience into a more efficient and streamlined process for all parties involved.

What is Droptop?

Droptop is a sophisticated, cloud-based system designed for the management of oil changes and automotive services, compatible with any device to enhance shop operations by enabling functionalities such as invoicing, appointment scheduling, VIN scanning, access to OEM guidelines, and seamless payment processing—all from a unified platform. It promotes real-time collaboration across various devices, enabling multiple technicians to work simultaneously on the same order, and provides smooth integration with diverse vehicle data sources, CARFAX license plate lookups, parts catalogs, QuickBooks Online, and marketing solutions. The platform comes equipped with an extensive range of features including quoting, invoicing, appointment management, dispatching, data analytics dashboards, reporting functionalities, inventory control with purchase order capabilities, as well as oversight for customers and fleets, time clock features, and capabilities for VIN and UPC barcode scanning along with invoice payment links. Furthermore, Droptop includes a customizable scheduling application that allows customers to independently book and pay for their appointments, while offering additional functionalities such as live bay displays, accurate compatibility details for fluids and parts, tracking of service history, and comprehensive inspection checklists. This all-encompassing solution ultimately boosts the efficiency and productivity of automotive service operations, enabling businesses to provide exceptional customer experiences while also adapting to the evolving demands of the industry.

Media

Media

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

Integrations Supported

CARFAX
Cinchy
Gift Up!
QuickBooks Online
Steer

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$165 per operation per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

OEC

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/products/repairlink/

Company Facts

Organization Name

Droptop

Date Founded

2018

Company Location

Canada

Company Website

www.droptop.io

Categories and Features

Auto Body

Not specified

Auto Repair

Not specified

Categories and Features

Auto Body

Not specified

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